This topic has 9 replies, 3 voices, and was last updated 8 years by sharmstr.

  • Author
  • #61887
     McNitefly
    Participant

    Dear support team,
    I’m having an issue with my woocommerce sidebars.

    In the shop, I get the default Sop sidebar running and filled with widgets. No problems here.

    But on the single product pages, i can’t get any sidebar showing. Not the Shop sidebar, not an individual one (which would be my goal), nothing. I get the white space for the sidebar, I can switch that left, right or both sides – but it never shows any widgets.

    Any idea what that could be?

    #61888
     McNitefly
    Participant
    This reply has been set as private.
    #61892
     Laura
    Moderator

    Hello, could you share admin credentials? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #61895
     McNitefly
    Participant
    This reply has been set as private.
    #62214
     McNitefly
    Participant

    Hmm.
    Really weird.

    I can change the page layout of the single product page, but no matter what sidebar I choose, no widgets show up. Even with the main sidebar selected on the single product page, which works fine on all other pages.

    I played around a lot with deactivating other plugins, but it had no effect at all.

    Do you have maybe other tools to “have a look” inside the page? Why are the widgets hidden?

    Thanks,
    Tom

    #63278
     McNitefly
    Participant

    Dear Kleo support team,
    is there a chance of getting some help on this topic? I provided you with a login a week ago – please tell me if there is anything else I can do to help you getting this thing solved. Any help would be highly appreciated since this bug is pretty much the last thing I have to solve technically to get this project running.
    I’m looking forward to hearing from you,
    kind regards,
    Tom

    #63301
     sharmstr
    Moderator

    Its not a bug. The widgets you have in your shop sidebar only work on product archive pages since they are ajax results. I’ve added a few widgets to the top that aren’t ajax related and work on your product pages. Take a look.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #63374
     McNitefly
    Participant
    This reply has been set as private.
    #63375
     McNitefly
    Participant
    This reply has been set as private.
    #63390
     sharmstr
    Moderator

    🙂 You’re welcome.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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