This topic has 11 replies, 3 voices, and was last updated 10 years by 
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Hi I am trying to permanently integrate Cometchat in my Kleo child theme,
so far after each upgrade the cometchat dissapeares. ( Comet chat is a chat plugin/service: http://www.cometchat.com )Cometchat says I need to insert the footer code below after head. But where exactly do i have to insert this in the child theme ? in the .css file ? or do I have to create a new file and add to the child folder ?
this is the code to make the chat window visible:COPY CODE<link type="text/css" href="/cometchat/cometchatcss.php" rel="stylesheet" charset="utf-8"> <script type="text/javascript" src="/cometchat/cometchatjs.php" charset="utf-8"></script>Please advise.
Where did you add it before?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThat’s what I was wondering. If cometchat automatically adds it to the page, then a kleo update shouldn’t delete it. That makes no sense to me.
Can you respond privately with the cometchat plugin zip?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionI am asking Cometchat now, where exactly they put the code during the initial installation.
But I am sure it got overwritten, because it happend several time- every time a new kleo update was launched.ok
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution@sharmstr
i add the code via the wordpress backendin theme settings , general, javascript code ( the one that places the script etc. in the footer )
and it works.Hello,
I bought Cometchat yesterday for my website. But when I have installed it at this address:
http://www.lezgirls.fr/cometchat and tried to have an access to install.php files (http://www.lezgirls.fr/cometchat.install.php )I have this screen :So what’s wrong, please could you help me ???? So I can not do anything, nothing works.
Thanks a lot for your help.Regards
NathalieDear Seventhqueen team,
I cannot submit tickets anymore. The system says that my purchase code is not correct.
But I checked at envato and themeforrest it is still valid.This is my purchase: can you please help me so that I can submit tickets with this account and my purchase code below again or tell me what the problem might be? Thank you. Norman Wankowski
LICENSE CERTIFICATE : Envato Market Item
==============================================This document certifies the purchase of:
ONE REGULAR LICENSE
as defined in the standard terms and conditions on Envato Market.Licensor’s Author Username: SeventhQueen
Licensee: Norman WankowskiFor the item:
KLEO – Next level WordPress Themehttp://themeforest.net/item/kleo-next-level-wordpress-theme/6776630
Item ID: 6776630Item Purchase Code: f22ce41b-c22a-4f13-be43-6d96f9a9b0de
Purchase Date: 2014-10-26 15:19:09 UTC
For any queries related to this document or license please contact Help Team via https://help.market.envato.com
Envato Pty. Ltd. (ABN 11 119 159 741)
PO Box 16122, Collins Street West, VIC 8007, Australia==== THIS IS NOT A TAX RECEIPT OR INVOICE ====
@norman, please open a new topic for this.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi Sharmstr, I can’t open a new ticket. I am not allowed to submit with my current purchase code.
I also have no other way to reach Seventhqueen.
Am I supposed to buy the product again to submit a ticket about this issue ?
Please advise.contact dev@seventhqueen.com
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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