This topic has 11 replies, 3 voices, and was last updated 8 years by sharmstr.

  • Author
  • #63117
     Norman
    Participant

    Hi I am trying to permanently integrate Cometchat in my Kleo child theme,
    so far after each upgrade the cometchat dissapeares. ( Comet chat is a chat plugin/service: http://www.cometchat.com )

    Cometchat says I need to insert the footer code below after head. But where exactly do i have to insert this in the child theme ? in the .css file ? or do I have to create a new file and add to the child folder ?
    this is the code to make the chat window visible:

    COPY CODE
    <link type="text/css" href="/cometchat/cometchatcss.php" rel="stylesheet" charset="utf-8">
    <script type="text/javascript" src="/cometchat/cometchatjs.php" charset="utf-8"></script>

    Please advise.

    #63154
     sharmstr
    Moderator

    Where did you add it before?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #63209
     Norman
    Participant

    before it was done by Cometchat

    #63210
     sharmstr
    Moderator

    That’s what I was wondering. If cometchat automatically adds it to the page, then a kleo update shouldn’t delete it. That makes no sense to me.

    Can you respond privately with the cometchat plugin zip?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #63215
     Norman
    Participant

    I am asking Cometchat now, where exactly they put the code during the initial installation.
    But I am sure it got overwritten, because it happend several time- every time a new kleo update was launched.

    #63218
     sharmstr
    Moderator

    ok

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #63265
     Norman
    Participant

    @sharmstr
    i add the code via the wordpress backend

    in theme settings , general, javascript code ( the one that places the script etc. in the footer )
    and it works.

    #80381
     Oscar570
    Participant

    Hello,

    I bought Cometchat yesterday for my website. But when I have installed it at this address:
    http://www.lezgirls.fr/cometchat and tried to have an access to install.php files (http://www.lezgirls.fr/cometchat.install.php )I have this screen :

    So what’s wrong, please could you help me ???? So I can not do anything, nothing works.
    Thanks a lot for your help.

    Regards
    Nathalie

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    #85055
     Norman
    Participant
    This reply has been set as private.
    #85057
     sharmstr
    Moderator

    @norman, please open a new topic for this.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #85060
     Norman
    Participant
    This reply has been set as private.
    #85061
     sharmstr
    Moderator

    contact dev@seventhqueen.com

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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