Icons don't appear for Visual Composer accordions

This topic has 9 replies, 4 voices, and was last updated 9 years by leamcm.

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Tagged: accordion
June 24, 2015 at 23:17 #64772

strategicblend
Participant

For some reason, the available icons in the accordion elements on the Kleo-hacked version of Visual Composer don’t appear. See screenshot.

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June 25, 2015 at 00:36 #64803

sharmstr
Moderator

No issues with the two sites I tested. Have you looked for errors in your browser console. Or tried enabling WP debug to see if your site is throwing errors? Did you upgrade VC when you upgraded Kleo?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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June 25, 2015 at 18:27 #64922

strategicblend
Participant

VC is the most current version so no issue there. Can you throw up a screenshot of what you see on your tests so I can compare?

June 25, 2015 at 18:53 #64926

sharmstr
Moderator

The screen shot is in my first response.

Do you also have up-to-date Kleo and k-elements? Are you getting load errors in your browser console? If you provide a link with credentials I can take a look.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

June 25, 2015 at 20:56 #64952

strategicblend
Participant

Ahh, my bad I thought that was just a re-post of my screenshot for some reason. What you’re seeing is what I’m seeing on OTHER VC-generated icon content, it’s strange that the accordions icons are missing.

It looks like only the Kleo icons themselves are blank. Content original to VC appears just fine.

June 25, 2015 at 21:06 #64955

sharmstr
Moderator

Do you also have up-to-date Kleo and k-elements? Are you getting load errors in your browser console? If you provide a link with credentials I can take a look.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

June 25, 2015 at 21:34 #64960

strategicblend
Participant

I just did a clean refresh of the theme (deleted then uploaded the most recent version) and it looks like it did the trick.

Thanks for your help!

July 15, 2015 at 19:51 #68457

derrickabram
Participant

I’m having the same issue… is it safe to saw a delete and re-upload of the theme is the best way to fix this?

July 15, 2015 at 19:53 #68459

sharmstr
Moderator

According to a few folks, yes. I still havent been able to reproduce it.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

July 20, 2015 at 06:42 #69038

leamcm
Participant

derrickabram the resolution for me was to update Visual Composer itself to Version 4.5.3.
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