Icons don't appear for Visual Composer accordions

[strategicblend]

For some reason, the available icons in the accordion elements on the Kleo-hacked version of Visual Composer don’t appear. See screenshot.

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[sharmstr]

No issues with the two sites I tested. Have you looked for errors in your browser console. Or tried enabling WP debug to see if your site is throwing errors? Did you upgrade VC when you upgraded Kleo?

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This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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[strategicblend]

VC is the most current version so no issue there. Can you throw up a screenshot of what you see on your tests so I can compare?

[sharmstr]

The screen shot is in my first response.

Do you also have up-to-date Kleo and k-elements? Are you getting load errors in your browser console? If you provide a link with credentials I can take a look.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[strategicblend]

Ahh, my bad I thought that was just a re-post of my screenshot for some reason. What you’re seeing is what I’m seeing on OTHER VC-generated icon content, it’s strange that the accordions icons are missing.

It looks like only the Kleo icons themselves are blank. Content original to VC appears just fine.

[sharmstr]

Do you also have up-to-date Kleo and k-elements? Are you getting load errors in your browser console? If you provide a link with credentials I can take a look.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[strategicblend]

I just did a clean refresh of the theme (deleted then uploaded the most recent version) and it looks like it did the trick.

Thanks for your help!

[derrickabram]

I’m having the same issue… is it safe to saw a delete and re-upload of the theme is the best way to fix this?

[sharmstr]

According to a few folks, yes. I still havent been able to reproduce it.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[leamcm]

derrickabram the resolution for me was to update Visual Composer itself to Version 4.5.3.

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