This topic has 13 replies, 2 voices, and was last updated 9 years by ScotKinney.

  • Author
  • #66367
     ScotKinney
    Participant

    I noticed yesterday that one of my accounts had the same cover photo as my other account. I thought maybe it was an issue because I had 3 different sessions going in different browsers with different accounts. It also reminded me that I wanted to add a default cover image so I did that but all of the accounts got the same cover photo as my original account NOT the new default one I uploaded.
    I removed the default and they all went away. But if I create a new account and try to add a cover image it’s also the same as my original account. Everyone seems to be getting this same image. I believe it was the first cover image ever uploaded to the site. I can’t seem to delete or change it on that original account either.

    #66371
     sharmstr
    Moderator

    Sounds like a caching issue.

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    #66374
     ScotKinney
    Participant

    Uploading a profile photo doesn’t seem to be working right either. I can’t see the image to crop it. I was hoping to announce the new site this weekend.

    #66376
     sharmstr
    Moderator

    Look for a plugin conflict.

    Also, are you running current versions of Kleo, K-elements and BP?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66377
     ScotKinney
    Participant

    Using WordFence, I cleared the cache just now and it said 0 files were deleted, which is odd in and of itself but tells me no files are being cached.

    #66379
     ScotKinney
    Participant

    If I go to update my cover photo in account #2 it shows me the one I actually had, but it’s not displaying the correct one if that tells us anything.

    #66380
     sharmstr
    Moderator

    Looks like you’re running kleo 3, not Kleo 3.0.3. A really old version of Visual Composer that shouldnt cause this issue but will cause a slew of other issues.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66382
     sharmstr
    Moderator

    You’re still haven’t answer my question: Also, are you running current versions of Kleo, K-elements and BP?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66383
     ScotKinney
    Participant

    ha! I found it…lol Sorry, I had added a little bit to quick css to round the corners: See any problems there? lol Sorry man.

    body.buddypress.is-user-profile div#item-header {
    background-image: url(“http://www.alterverse.com/wp-content/uploads/2015/06/JB_BG.jpg”);
    background-repeat: no-repeat;
    background-size: cover;
    background-position: center;
    border-radius: 6px;
    }

    #66384
     sharmstr
    Moderator

    Here’s something interesting. The image is written to the body of the page, so if you have caching enabled, that could be your issue. See attached.

    Exclude profiles from caching.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    #66386
     ScotKinney
    Participant

    I’m afraid to update to Kleo 3.03, had problems last update and I haven’t figured out how to update Visual composer yet. I’ll take a look at it now.

    #66387
     sharmstr
    Moderator

    🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66388
     ScotKinney
    Participant

    Now if I can figure out why my profile pic crop area is covered…

    #66391
     ScotKinney
    Participant

    BJ LazyLoad plugin was hosing up the change avatar profile. I deactivated it and now it works as expected.

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