This topic has 5 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #68005
     Kookidooki
    Participant

    Hey developers,

    I’ve just spotted another bug after the update this weekend.

    My sub- / dropdown menus in header stopped working intermittently after the update. Sometimes it’s displaying the submenus but most of the time it isn’t.

    Can’t find a solution.

    Need a fix please!

    Thank You!

    #68111
     Laura
    Moderator

    Hello, could you share a link so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #68183
     Kookidooki
    Participant

    Hey Laura,

    I’ve found 2 problems after update from 3.0.3 to 3.0.4:

    1. Site was loading very slowly; just like same situation after update to 3.0.3 with the Envato API-code error. You suggested to use kleo-theme-update-fix.zip.

    2. The dropdown menus stopped working in my header menu. It only displays after 5-10 mins (???).. > looks like loading script problem? This quite new and happened after the update to 3.0.4.

    I guess somehow it’s trying to load a script (Envato???). So I replaced class-envato-protected-api.php and class-pixelentity-themes-updater.php in kleo-framework, by the scripts unzipped from Kleo-theme-update-fix.zip. The site is now loading much faster, as normal.

    The problem that’s still left now are the dropdown menus that stopped working and only loads after 5-10 mins.

    Do you have older Kleo versions so I can test it if the problems are related with the theme updates?

    Thank You!

    #68368
     Laura
    Moderator

    Hello, it may be related to a plugin slowing down your website or creating a conflict, could you try to deactivate one by one to test?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #68380
     Kookidooki
    Participant

    Hey Laura,

    I’ve just found out that it’s a browser related problem.

    The submenu / dropdown menu problems only occurs on Firefox. No problem on either Chrome and Safari.

    Do you have a fix for this. I’m using the latest theme.

    (By the way: I didn’t have this problem on versions before Kleo 3.0…. (guess 2.5…..); so this might be theme related?).

    Keep posted,

    Erland.

    #68495
     Laura
    Moderator

    Hello, i can see them in firefox, can you share a link to your website?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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