This topic has 18 replies, 3 voices, and was last updated 9 years by Andrei.

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  • #74032
     Riccardo Rossini
    Participant

    Once in members page we use the menu to switch among “new members..last acrive and alphabetichal order” we don’t have any result in the main list

    #74033
     Riccardo Rossini
    Participant

    More, I can’t request friendship anymore or delete an image directly from the thumbnail

    #74886
     Andrei
    Moderator

    Please provide us more details about your issues, maybe some screenshots with the issues.

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    #74973
     Riccardo Rossini
    Participant

    about friendship, in the first image I show what happens once I click on “add friend” (the button desappears) in the second image I show the same page after the refresh: the friendship request has not been sent. In the third image I show the dashboard>media. Grid view remains blank.
    In the forth image I show also that once I select in member page a new list nothing appears

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    #75154
     Laura
    Moderator

    Hello, that topic already exists and is yours https://archived.seventhqueen.com/forums/topic/error-in-friendship-end-media-view-in-dashboard

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    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #75288
     Andrei
    Moderator

    Yes @riccardo-rossini, please let’s keep the discussion in just one topic per issue.
    Your issues seems to happen because of some sort of javascript issues, when javascript errors happen, often they break your entire page or site, I recommend you as well as Laura did, please deactivate your plugins one by one until you find the one that might produce errors.

    Cheers

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    #76249
     Riccardo Rossini
    Participant
    This reply has been set as private.
    #76312
     Andrei
    Moderator

    Try to leave Visual Composer activated while you try to deactivate other plugins, maybe you have some caching plugin which is misconfigured, those are the most common that produces such javascript errors.

    So deactivate your plugins one by on until you manage to find the source of the issue. Also please be sure you didn’t made any modifications to the theme that might produce such issues.

    Cheers

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    #76478
     Riccardo Rossini
    Participant
    This reply has been set as private.
    #76618
     Andrei
    Moderator

    There is no issue with those plugins or with wordpress, the errors are triggered because you have a memory usage limit on your hosting, please read the following article in order to up lift that limit: http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

    Cheers

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    #76625
     Riccardo Rossini
    Participant
    This reply has been set as private.
    #76626
     Andrei
    Moderator

    Then please contact your hosting support.
    Cheers

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    #76651
     Riccardo Rossini
    Participant
    This reply has been set as private.
    #76652
     Andrei
    Moderator

    Probably your 256M limit doesn’t apply recursively over your entire site and it works just in the folder with the php.ini file. The behaviour you encounter is normal, as how disabling some plugins will lower the amount of memory needed to render your pages. Please note that this is not an issue of our theme, is just the way wordpress and it’s plugins work, as many as you activate as well you need to provide more resources.

    Cheers

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    #76814
     Riccardo Rossini
    Participant
    This reply has been set as private.
    #76816
     Riccardo Rossini
    Participant
    This reply has been set as private.
    #77576
     Andrei
    Moderator

    Probably rtMedia plugin pre-loads all the images but only show you as many as you want, “per page”.

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    #77578
     Riccardo Rossini
    Participant

    Oh sorry I didn’t update, testerday my hosting service updated my php memory from 92MB to 512MB and the site works perfectly. Thank you for your kind support

    #77580
     Andrei
    Moderator

    I’m glad that everything was sorted out.
    Cheers

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