This topic has 18 replies, 3 voices, and was last updated 10 years by Andrei.

  • Author
  • #74032
     Riccardo Rossini
    Participant

    Once in members page we use the menu to switch among “new members..last acrive and alphabetichal order” we don’t have any result in the main list

    #74033
     Riccardo Rossini
    Participant

    More, I can’t request friendship anymore or delete an image directly from the thumbnail

    #74886
     Andrei
    Moderator

    Please provide us more details about your issues, maybe some screenshots with the issues.

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    #74973
     Riccardo Rossini
    Participant

    about friendship, in the first image I show what happens once I click on “add friend” (the button desappears) in the second image I show the same page after the refresh: the friendship request has not been sent. In the third image I show the dashboard>media. Grid view remains blank.
    In the forth image I show also that once I select in member page a new list nothing appears

    #75154
     Laura
    Moderator

    Hello, that topic already exists and is yours https://archived.seventhqueen.com/forums/topic/error-in-friendship-end-media-view-in-dashboard

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    #75288
     Andrei
    Moderator

    Yes @riccardo-rossini, please let’s keep the discussion in just one topic per issue.
    Your issues seems to happen because of some sort of javascript issues, when javascript errors happen, often they break your entire page or site, I recommend you as well as Laura did, please deactivate your plugins one by one until you find the one that might produce errors.

    Cheers

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    #76249
     Riccardo Rossini
    Participant

    I did it and the guilty is WPBakery Visual Composer a foundamental plugin that started to block some button, for example, “load more” in our main page, try yourself please

    http://pentaprismcommunity.org/

    #76312
     Andrei
    Moderator

    Try to leave Visual Composer activated while you try to deactivate other plugins, maybe you have some caching plugin which is misconfigured, those are the most common that produces such javascript errors.

    So deactivate your plugins one by on until you manage to find the source of the issue. Also please be sure you didn’t made any modifications to the theme that might produce such issues.

    Cheers

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    #76478
     Riccardo Rossini
    Participant

    Ok done. The conflict is between WPBakery Visual Composer and BuddyPress. If both are active I have the result you can see now in the site.
    If I have both activated and I deactivate Taxonomy Metadata I recieve, once pushed the button “Load more” a list of this errors:

    Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 14656 bytes) in /home/rico/public_html/wp-includes/functions.php on line 384

    These are the lines of the /home/rico/public_html/wp-includes/functions.php

    382 function maybe_serialize( $data ) {
    383 if ( is_array( $data ) || is_object( $data ) )
    384 return serialize( $data );

    // Double serialization is required for backward compatibility.
    // See https://core.trac.wordpress.org/ticket/12930
    // Also the world will end. See WP 3.6.1.
    if ( is_serialized( $data, false ) )
    return serialize( $data );

    return $data;
    }

    #76618
     Andrei
    Moderator

    There is no issue with those plugins or with wordpress, the errors are triggered because you have a memory usage limit on your hosting, please read the following article in order to up lift that limit: http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

    Cheers

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    #76625
     Riccardo Rossini
    Participant

    I don’t arrive to find the php.ini file and if I add php_value memory_limit 64M in .htaccess I have a 500 error

    #76626
     Andrei
    Moderator

    Then please contact your hosting support.
    Cheers

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    #76651
     Riccardo Rossini
    Participant

    I saw your tutorial, but two doubts: hoe is it possible that if I disable one of two plugins the “load more” button works? My php.ini file has 256M, larger than you suggested

    #76652
     Andrei
    Moderator

    Probably your 256M limit doesn’t apply recursively over your entire site and it works just in the folder with the php.ini file. The behaviour you encounter is normal, as how disabling some plugins will lower the amount of memory needed to render your pages. Please note that this is not an issue of our theme, is just the way wordpress and it’s plugins work, as many as you activate as well you need to provide more resources.

    Cheers

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    #76814
     Riccardo Rossini
    Participant

    I’m waiting for a reply from my hosting service, in the meantime, just for curiosity, why if I set a larger pagination in rtMedia settings, photos are there? It drives me crazy! As a temporary solution I hidden the “load more” buttons and I set 200 images in homepage and 500 images in albums pages and I arrive to see all 500 photos! I tried also with 9999 images and it shows all the images into the albums.. Thanks

    #76816
     Riccardo Rossini
    Participant

    Imean: what’s the difference beteween a unique page with all photos and pagination with, for example, 50 photos per page?

    #77576
     Andrei
    Moderator

    Probably rtMedia plugin pre-loads all the images but only show you as many as you want, “per page”.

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    #77578
     Riccardo Rossini
    Participant

    Oh sorry I didn’t update, testerday my hosting service updated my php memory from 92MB to 512MB and the site works perfectly. Thank you for your kind support

    #77580
     Andrei
    Moderator

    I’m glad that everything was sorted out.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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