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September 6, 2015 at 20:22 #76387igor7137Participant
After updating the theme, the icons are gone for selection. Line icons become crossed out, somehow. And not appears bottom line in the column.
Attachments:
You must be logged in to view attached files.September 8, 2015 at 10:01 #76549LauraModeratorHello, have you tried deactivating some plugins and testing again? Is your visual composer updated with the theme?
If is not that, please share admin credentials so i can check it out 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
September 15, 2015 at 16:39 #77821LauraModeratorHello, your admin credentials are the ones you use to login to your admin dashoboar, if your hosting logs you in automatically, then go to Users > New user and add a new user with the role Admin and share user and password with website link in a private reply 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
September 22, 2015 at 17:43 #78923LauraModeratorHello, about the icons i can see them, check out your plugin, maybe one was creating a conflict, i deactivated some to test and its working
For the line, please add this to style.css of child themeCOPY CODE.hr-title.hr-full.hr-center { padding-top: 30px; }
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Attachments:
You must be logged in to view attached files.September 26, 2015 at 14:52 #79568igor7137ParticipantWhen you want to paste just the icon, it is. And when you want to add an icon to the button, they are not.
Paste the code, nothing has changed.(September 28, 2015 at 05:59 #79719LauraModeratorHello, i see… well as i said it may be a plugin, please try with only vc and k elements activated, if it works, then its a plugin, you should activate one by one again to see which one is creating the issue
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 11, 2015 at 20:21 #92730LauraModeratorHello, i have tested again and i do see it, added to a button perfectly.
Are you using the KLEO Button element?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 15, 2015 at 21:06 #93458igor7137ParticipantYes.
And what do I do with stripes?Attachments:
You must be logged in to view attached files.December 17, 2015 at 21:49 #93957LauraModeratorHello, i think it may be related to your browser, do you use chrome? Can you test using incognito mode? Let me know 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 20, 2015 at 04:41 #94349LauraModeratorHelo, i see, hmm can you link me to the exact page where the issue appears?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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