This topic has 14 replies, 4 voices, and was last updated 8 years by Andrei.

  • Author

    Tagged: , ,

  • #76825
     davellan
    Participant

    So when you have a long tab in either the according or the tour element, when you click on a lower element, it can throw you around the page erratically (sometimes to the bottom, other times in a random place in the middle of the screen).

    What is happening is that since the top element is collapsing, and the element being clicked is expanding, it causes this disturbance.

    What should be happening is some sort of anchor function so that it moves automatically to the top of the tab you just opened.

    Any thoughts on how to fix this?

    #76907
     Laura
    Moderator

    Hello, can you share a link and let me know what to do to see the issue? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #77008
     davellan
    Participant
    This reply has been set as private.
    #77013
     davellan
    Participant
    This reply has been set as private.
    #77094
     Laura
    Moderator

    Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #79938
     Andrei
    Moderator

    @davellan, do you still have a page where we can see this happening in order to try and reproduce it ourselves ?

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #79945
     davellan
    Participant
    This reply has been set as private.
    #87139
     davellan
    Participant

    This issue is still occurring.

    #92228
     Andrei
    Moderator

    Hi Davellan,

    Please consider using the “Kleo Accordion” for your tabs, which will automatically scroll to the active header.

    This is a know issue when working with so much content in tabs.

    If the issue will still persist then please provide me admin credentials so I can give a closer look.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #92383
     davellan
    Participant

    Andrei, I have tried Kleo Accordion and it has the same results. If this is a known issue, then I guess I will have to live with it for now. 🙁

    #92385
     Andrei
    Moderator

    Did you upgraded to the latest them version, after theme update also update all relevant plugins ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #92389
     davellan
    Participant

    Yes I have.

    #92392
     Andrei
    Moderator

    I’ll put this on our improvements list so we can see if we can do anything to it in the future.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #97442
     xlanex6
    Participant

    Hi

    same probleme on my project,

    Can we “force” the desktop display solve it ?
    but I don’t knows how to do it.

    cheers

    http://hiboux-cailloux.fr/voyages/vautours-fauvettes-et-cie/

    Attachments:
    You must be logged in to view attached files.
    #98309
     Andrei
    Moderator

    Hi @xlanex6, that doesn’t happen for me when I access your website, the tabs are perfectly visible to me. Can you provide me more details about how could I reproduce your issue ? What OS and browser are you using ?

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 15 posts - 1 through 15 (of 15 total)

The forum ‘KLEO’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?