This topic has 8 replies, 4 voices, and was last updated 9 years by npcdesarrollos.
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September 23, 2015 at 14:47 #79103McNiteflyParticipant
Dear support team,
after updating my KLEO theme to 3.0.9, I suddenly have a partly white screen on my start page, the admin bar is gone (only on the start page) and I get the following error message:
Fatal error: Call to undefined function vc_map_get_defaults() in /nas/wp/www/staging/sitename/wp-content/themes/kleo/lib/plugin-vc/config.php on line 53
I’m using the current WP version 4.3.1.
Do you have any idea what the cause of the error could be?
Link & login credentials will follow.Thanks a lot for your help & kind regards,
Tom
September 23, 2015 at 16:14 #79128sharmstrModeratorYou need to update visual composer as well. Looks like you’re on 4.5.3 and you need to be on 4.7.1.1
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
September 23, 2015 at 16:30 #79132McNiteflyParticipantPerfect, thank you very much, that was it.
Since the Visual Composer was not marked “red” in the plugin list, I did not see that it needed to be updated. But indeed there was the message once I took a closer look.
I updated – now it works.Thanks for you help,
TomSeptember 23, 2015 at 16:34 #79134sharmstrModeratorThere are several other plugins that need to be updated as well. You can to to wp admin > appearance > install plugins for the complete list
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
September 23, 2015 at 16:35 #79136McNiteflyParticipantYes, thanks for the info, I saw those and updated them as well.
Have a nice day,
TomSeptember 24, 2015 at 21:08 #79395vusisindaneParticipantDoes this mean I have to buy visual composer?
September 24, 2015 at 21:13 #79397sharmstrModeratorNo. VC 4.7.1.1 comes with Kleo 3.0.9
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
September 30, 2015 at 05:02 #80027npcdesarrollosParticipantkleo: Versión 3.0.9
WPBakery Visual Composer
Estás usando la versión 4.7.1.1. Actualiza a 4.7.3
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