This topic has 8 replies, 4 voices, and was last updated 10 years by npcdesarrollos.
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September 23, 2015 at 14:47 #79103
McNitefly
ParticipantDear support team,
after updating my KLEO theme to 3.0.9, I suddenly have a partly white screen on my start page, the admin bar is gone (only on the start page) and I get the following error message:
Fatal error: Call to undefined function vc_map_get_defaults() in /nas/wp/www/staging/sitename/wp-content/themes/kleo/lib/plugin-vc/config.php on line 53
I’m using the current WP version 4.3.1.
Do you have any idea what the cause of the error could be?
Link & login credentials will follow.Thanks a lot for your help & kind regards,
Tom
September 23, 2015 at 14:56 #79105McNitefly
ParticipantHere is the complete error message:
Fatal error: Call to undefined function vc_map_get_defaults() in /nas/wp/www/staging/kindergitarren/wp-content/themes/kleo/lib/plugin-vc/config.php on line 53
Can be found here:
http://kindergitarren.staging.wpengine.com
After I had the error on the live site, I reverted it to a backup, and created a staging copy of the site. This is where I did the update again to show it to you and to work on finding the error. I give you a login – feel free to play with it, this is not the live site, so you cannot break anything.
It would be great if you could tell me afterwards what I have to do on my live site to get rid of the error, too.
Here’s your login:
Login-page: http://kindergitarren.staging.wpengine.com/wp-admin
Login: kleo
password: ZhCpkxxZweoKaPhdLP&5h(65SFTP login:
Server Address: 176.58.96.200
Port Number: 2222
login: kindergitarren-kleo
password: ZhCpkxxZweoKaPhdLP&5h(65Thanks a lot for your help,
TomSeptember 23, 2015 at 16:14 #79128sharmstr
ModeratorYou need to update visual composer as well. Looks like you’re on 4.5.3 and you need to be on 4.7.1.1
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 23, 2015 at 16:30 #79132McNitefly
ParticipantPerfect, thank you very much, that was it.
Since the Visual Composer was not marked “red” in the plugin list, I did not see that it needed to be updated. But indeed there was the message once I took a closer look.
I updated – now it works.Thanks for you help,
TomSeptember 23, 2015 at 16:34 #79134sharmstr
ModeratorThere are several other plugins that need to be updated as well. You can to to wp admin > appearance > install plugins for the complete list
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 23, 2015 at 16:35 #79136McNitefly
ParticipantYes, thanks for the info, I saw those and updated them as well.
Have a nice day,
TomSeptember 24, 2015 at 21:08 #79395vusisindane
ParticipantDoes this mean I have to buy visual composer?
September 24, 2015 at 21:13 #79397sharmstr
ModeratorNo. VC 4.7.1.1 comes with Kleo 3.0.9
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 30, 2015 at 05:02 #80027npcdesarrollos
Participantkleo: Versión 3.0.9
WPBakery Visual Composer
Estás usando la versión 4.7.1.1. Actualiza a 4.7.3
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