This topic has 8 replies, 4 voices, and was last updated 9 years by npcdesarrollos.

  • Author
  • #79103
     McNitefly
    Participant

    Dear support team,

    after updating my KLEO theme to 3.0.9, I suddenly have a partly white screen on my start page, the admin bar is gone (only on the start page) and I get the following error message:

    Fatal error: Call to undefined function vc_map_get_defaults() in /nas/wp/www/staging/sitename/wp-content/themes/kleo/lib/plugin-vc/config.php on line 53

    I’m using the current WP version 4.3.1.

    Do you have any idea what the cause of the error could be?
    Link & login credentials will follow.

    Thanks a lot for your help & kind regards,

    Tom

    #79105
     McNitefly
    Participant
    This reply has been set as private.
    #79128
     sharmstr
    Moderator

    You need to update visual composer as well. Looks like you’re on 4.5.3 and you need to be on 4.7.1.1

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #79132
     McNitefly
    Participant

    Perfect, thank you very much, that was it.

    Since the Visual Composer was not marked “red” in the plugin list, I did not see that it needed to be updated. But indeed there was the message once I took a closer look.
    I updated – now it works.

    Thanks for you help,
    Tom

    #79134
     sharmstr
    Moderator

    There are several other plugins that need to be updated as well. You can to to wp admin > appearance > install plugins for the complete list

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #79136
     McNitefly
    Participant

    Yes, thanks for the info, I saw those and updated them as well.
    Have a nice day,
    Tom

    #79395
     vusisindane
    Participant

    Does this mean I have to buy visual composer?

    #79397
     sharmstr
    Moderator

    No. VC 4.7.1.1 comes with Kleo 3.0.9

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #80027
     npcdesarrollos
    Participant

    kleo: Versión 3.0.9
    WPBakery Visual Composer
    Estás usando la versión 4.7.1.1. Actualiza a 4.7.3
    https://negociosparacasa.com

Viewing 9 posts - 1 through 9 (of 9 total)

The forum ‘Bugs & Issues’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?