Activity is not showing recent comments and forums and groups are not working for guests

That’s usually an indication of a plugin conflict. Disable all plugins that weren’t suggested by Kleo and see if that solves the issue.

1 – Activity stream: I added a test post and it showed up automatically

2 – I logged in, went to forums, logged out and could still see the forums. No white page on main forum page, topic listing and individual topics.

3 – Same with groups. No white page.

Maybe you need to clear your browser cache.

I didnt change anything. I just logged in and tested. I tested both on firefox and chrome. There are no settings you need to change. It worked.

I initially thought you meant that updates weren’t automatically showing up when they are posted in the activity feed. Now that I understand you meant page/post comments, I tested with the WP 2015 Theme enabled and they do not work so it doesnt appear to be a Kleo issue.

@abe – Can you take a look at this. I’ve spent about an hour testing different scenarios.

1 – Kleo Demo site: Post/Page comments are not showing up in the activity feed.

2 – My test site 1: BP 2.3.4 with Kleo 3.0.10 and WP 2015 Theme… Post/Page comments are not showing up in the activity feed.

3 – My test site 2: First with BP 2.3.3 and Kleo 3.0.10 – Worked fine. Second with BP 2.3.4 and Kleo 3.0.10 and WP 2015 Theme – worked fine.

In both 2 and 3 tests all plugins except BP were disabled and both sites are on the same server. No caching. Its strange that it works on one site and not the other.

I’ve gone through the last few BP change logs and dont see anything that would have caused this to break in BP 2.3.4

I’m trying to see if I can get those comments to show up in the comment filter. Will let you know.

Can you temporarily enable the WP 2015 Theme and let me know if those newer comments on the older post show up? Thank you.

Of course.

I think I figured out your newer comments on old posts issue. The activity item for that post doesnt exist, so it cant display a comment for it in the activity feed.

I went to your activity feed, changed the filter to Posts and scrolled down back to 4 months ago and its not in the list. As a test, I clicked on one from 2 months, 2 weeks ago, made a comment and that did show up.

In looking at the comment filter query that BP uses to get a list of comments, its reliant upon the original post activity to be in the activity table. So, this isnt a bug. If you can demonstrate that this isnt the case, I’ll be happy to investigate further.

@abe – Can you assist here? I havent opened a case with rtMedia yet since I have a test site that’s not having this issue. I can run BP 2.3.4 and rtMedia AND see comments. Anyhow, can you do some testing on the Kleo demo site which is also having this problem? I just want to make sure that we are certain its a rtMedia issue before contacting them.

In WP ADMIN – Settings – BUddypress – Site Tracking
that option should be enabled

Waiting to rtMedia team to respond and I will let you know

Thanks

hi, you should inspect your web error log and see what error is generated. If it is long text please upload it as .txt file instead of pasting it.

You can mark the reply as private so it is visible only to administrators

I don’t see anything relevant in the error log. @andrei please do a test with rtMedia enabled/disabled to see if is really the plugin or our theme that is causing the problem

Thanks

@sharmastr @kartik786 can you please tell me step by step how can I reproduce the rtMedia issue so that I can test and see if is something related to our theme or not ?

Looking forward