This topic has 5 replies, 3 voices, and was last updated 9 years by Radu.

  • Author
  • #83528
     bruce7075
    Participant

    Hi,

    Having issues with Email Order Notifications for woocommerce. Symbols and some characters are not being written properly, resulting in ‘???’. I use Chinese characters. Those non-English characters are all showing ‘???’.

    Please kindly help and advise how I may fix this issue. Thank you very much in advance for your kindness!

    #83648
     Laura
    Moderator

    Hello, have you tried https://wordpress.org/plugins/woocommerce-chinese-style/ ?
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #83672
     bruce7075
    Participant

    Hi, no I haven’t tried it because it’s simplified Chinese with local shipping carrier in China. We are using traditional Chinese characters. So, that plugin won’t help. I have used the Woocommerce tranditional Chinese version. It works well. Only the email notifications shows lots of ?????? if it is a traditional Chinese characters. Any idea how to fix it? Thanks a lot!!!

    #83825
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #84107
     bruce7075
    Participant

    Any further news?

    #84464
     Radu
    Moderator

    Hi bruce7075,

    It seems that is a issue related to woocommerce, i suggest you to open a ticket on woocommerce forum support https://wordpress.org/support/plugin/woocommerce .

    Best Regards

    RAdu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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