This topic has 10 replies, 2 voices, and was last updated 9 years by 
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I can’t use visual composer. When I click to do something in backend editor, it will move to the top of the screen like this.
At first I can’t install the theme. The screen show like the second picture and I have to install manually on direct admin.
Please answer me as soon as you can. Thank you
Hi,
Login to FTP of your website in the root directory of your wordpress installation ( where the wp-config.php is ) in that location please create a file named php.ini and put this content inside
COPY CODEmemory_limit = 512M upload_max_filesize = 128M post_max_size = 32MLet me know if this will solve your issue.
Regards
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
CAn you please provide admin credentials to take a look ?
Regards
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
I’ve tried to uninstall visual composer and to update the unupdated plugins and it require to put ftp password, can you provide ftp login to can do some tests pleasE?
REgards
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
It’s fixed now,
I cannot figure out exactly what causes that problem, but i’ve reinstalled the wp again and now it works.
Best Regards
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionYou’re welcome,
Also don’t forget to rate our theme on Themeforest and give it 5 stars 🙂
http://themeforest.net/downloads/
Best regards
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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