problem with visual composer

[nimms]

I can’t use visual composer. When I click to do something in backend editor, it will move to the top of the screen like this.

 

At first I can’t install the theme. The screen show like the second picture and I have to install manually on direct admin.

 

Please answer me as soon as you can. Thank you

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[Radu]

Hi,

Login to FTP of your website in the root directory of your wordpress installation ( where the wp-config.php is ) in that location please create a file named php.ini and put this content inside

COPY CODE

memory_limit = 512M
upload_max_filesize = 128M
post_max_size = 32M

Let me know if this will solve your issue.

Regards

Radu

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[nimms]

It’s not solve yet. Can you tell me another way?

Thanks

[Radu]

Hi,

CAn you please provide admin credentials to take a look ?

Regards

Radu

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[nimms]

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[nimms]

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[Radu]

Hi,

I’ve tried to uninstall visual composer and to update the unupdated plugins and it require to put ftp password, can you provide ftp login to can do some tests pleasE?

REgards

Radu

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[nimms]

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[Radu]

Hi,

It’s fixed now,

I cannot figure out exactly what causes that problem, but i’ve reinstalled the wp again and now it works.

Best Regards

Radu

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[nimms]

Oh!

Thank you very much

[Radu]

You’re welcome,

Also don’t forget to rate our theme on Themeforest and give it 5 stars 🙂

http://themeforest.net/downloads/

Best regards

Radu

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