This topic has 6 replies, 3 voices, and was last updated 9 years by Andrei.

  • Author
  • #84523

    Hi,
    I’m having problem with the sweetdate theme enabling wpml plugin: when I enable it the widget sidebars disappear from the widget customization page. I tried to switching to the default theme and the problem doesn’t occur (the default sidebars are there, but I need to view the sweetdate sidebars) so I think the problem is related to the theme and not to the WPML. I tried to reinstall from scratch but no resolution, installing WPML versions 3.1.9.7 and 3.2.3 but no resolution.

    Can you help us with this issue?

    Thanks

    #84683
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #84953

    Thank you @Laura

    #86217
     Andrei
    Moderator

    Hi,

    Can you please provide me admin access to your website and let me know step by step how I can replicate the issue you’re encountering ?

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #86270
    This reply has been set as private.
    #87349

    Any news?

    #92224
     Andrei
    Moderator

    Hi,

    This issue appeared when you had WPML activated but not the additional wpml string translation and wpml translation management plugins installed and activated as well.

    I have fixed this for the next update, if you want to make use of this fix meanwhile please provide me an ftp account so I can patch your theme.

    Cheers and thanks for helping us find this issue.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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