Activating WPML plugin, widget sidebars disappears

[Planetinformatica73]

Hi,
I’m having problem with the sweetdate theme enabling wpml plugin: when I enable it the widget sidebars disappear from the widget customization page. I tried to switching to the default theme and the problem doesn’t occur (the default sidebars are there, but I need to view the sweetdate sidebars) so I think the problem is related to the theme and not to the WPML. I tried to reinstall from scratch but no resolution, installing WPML versions 3.1.9.7 and 3.2.3 but no resolution.

Can you help us with this issue?

Thanks

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Planetinformatica73]

Thank you @Laura

[Andrei]

Hi,

Can you please provide me admin access to your website and let me know step by step how I can replicate the issue you’re encountering ?

Looking forward.

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[Planetinformatica73]

This reply has been set as private.

[Planetinformatica73]

Any news?

[Andrei]

Hi,

This issue appeared when you had WPML activated but not the additional wpml string translation and wpml translation management plugins installed and activated as well.

I have fixed this for the next update, if you want to make use of this fix meanwhile please provide me an ftp account so I can patch your theme.

Cheers and thanks for helping us find this issue.

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[Author]

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