This topic has 15 replies, 5 voices, and was last updated 10 years by SQadmin.

  • Author
  • #9045
     mpitka
    Participant

    Hi!

    I hope that I’m the only one who updated the rtMedia to the latest version. I faced so serious problems that this plugin is absolutely unusable right now.

    Here’s a screenshot which has 3 most major problems I have faced so far. Does someone else have these issues and instructions how these might be fixed?

    https://www.dropbox.com/s/j3dhdbbow2rchl7/rt-serious-problems.png

    #9072
     nicholaus1221
    Participant

    I’m having the same issues as well as getting a 403 forbidden error when trying to click “edit” in lightbox when viewing a photo. I’ve contacted rtmedia and they can’t replicate the issues, but I’m still working with them.

    Any help from Sweetdate admin is welcome 🙂

    Will update as soon as I hear something,
    Nicholaus

    #9124
     Abe
    Keymaster

    Hi, We just updated to 3.4.5 and edit page looks good

    For styling we will take a look a let you know if we can help somehow.


    @nicholaus1221
    related to 403 forbidden errors try to check also with the hosting company. You could try to re-save your options from Settings – Permalinks maybe it helps

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    #9217
     nicholaus1221
    Participant

    Hi Abe,

    Look forward to the styling help, for the 403 forbidden error it says:

    “You don’t have permission to access /members/jim/media/22/edit/ on this server.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.”

    Any ideas?
    I tried re-saving permalinks with no luck and my hosting company is unmanaged unfortunately.

    Thanks,
    Nicholaus

    #9233
     mpitka
    Participant

    Hi!
    My Edit-page still looks terrible and I’m using 3.4.5.
    Strange if it works with you but not with me… : /

    #9235
     SQadmin
    Keymaster

    Hi guys, yes seems to be some display issues with latest rtMedia plugin. I’ll work to resolve this, thank you for your waiting time.

    Regards,
    Robert

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    #9269
     Abe
    Keymaster

    now it is updated to 3.4.6 and edit page is ok. Login as demo:demo at http://seventhqueen.com/demo/sweetdatewp

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #9318
     mpitka
    Participant

    Hi!

    I don’t see any difference after 3.4.6. update. Also this lightbox is still awful. Hope it will get better

    Best regards,
    Miikka

    #9319
     mpitka
    Participant

    @Abe, I tried demo-page and I didn’t even find modify-page there? 😮
    Also demo-page’s lightbox does not look right :/

    #9321
     egabillat
    Participant

    Hi,
    same problem with rtMedia and… the slider of your demo page don’t work !

    #9332
     Abe
    Keymaster

    We will let you know when we have some update about rtmedia.


    @egabillat
    what do you mean the slider isn’t working?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #10360
     mpitka
    Participant

    Is there any progress with this issue? 🙂

    #10585
     Abe
    Keymaster

    Hi, We will fix those in a couple of days and release them in an update

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #10793
     SQadmin
    Keymaster

    Hi mpitka, we’ve made ​​some improvements rtMedia that will be available in the next update, you can see them on our demo here: http://seventhqueen.com/demo/sweetdatewp

    Regards,
    Robert

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    #10795
     mpitka
    Participant

    MUCH better!

    I didn’t find any problems except this one: http://seventhqueen.com/demo/sweetdatewp/members/sweetadmin/media/33/

    Comments does not look right.

    Can you say when next update will be available?

    #10847
     SQadmin
    Keymaster

    Hi, we’ve fixed this too. Updates will be available most probably tomorrow.

    Regards,
    Robert

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