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Hi,
On Subscription page page there is a conflict between GF CSS/JS and KLEO CSS/JS.
Selected Form fields are not displaying inline. When checking GF Preview option looks fine but on front end it does not.
Second issue is with AJAX, possibly JS conflict. (feature currently turned off)
btw
On About Us page everything is working normally, even AJAX, which is very odd because Subscription page only have Forms and About Us have other content besides Forms.
Spent a lot of time digging in KLEO CSS and GF CSS, i thought KLEO and GF works out of the box (as advertised)
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionCan you please point me into a page where you encounter this issues and give a list of step by step points that I have to do in order to replicate your issue ?
If you can provide a wp admin account to your site will help me to investigate the issue quicker.
Looking forward.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThanks for responding,
I have two GF forms called “RegisterForm” and “ContacttUs”.
On Subscription page (frontera.vc/subscribe), we have “RegisterForm”.
1. Problem with displaying Fields Inline (ex. First Name and Last Name should be in same line, not one above the other) Form is showing errors only on this particular page. If i put the same form on other page for example frontera.vc/about-us , it ill look as it should.
You can check frontera.vc/about-us and see that “ContactUs” form is looking good (as it should be).
My conclusion is that there are some conflicts between CSS of form and theme. I tried to “digg” CSS code responsible for forms of both GF and Kleo but with no luck so far.
2. Problem is with AJAX. On Subscribe page, when AJAX is enabled in GF, it is not loading “Thank you” message properly.
On “About Us” page, AJAX loading works fine.
Login details
seventhqueen
D3x32dOrVy72rQUPOUHx6R@qYes it’s possible that an conflict between VC and GF to appear during last updates of the plugins of which we’re not aware.
Unfortunately I can’t access your site, wp-admin is protected and wp-login doesn’t work, either the ajax login fails, did you added any hard lockdown of this areas because otherwise I see your site is loading pretty well.
Looking forward to give a closer look into the issue.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThe problem is that you probably installed or setup some sort of protection on top of the /wp-login.php url, it doesn’t work for me, I get a 404 error which also makes the login popup from the frontend of the site to fail.
Please solve this issue and I’ll be happy to give a look into your issue regarding Gravity Forms.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionI have “low-mediun” security setup with AIO WP security.
I just flushed failed login protections i can add your public IP address to white list if needed. You can reach me in realtime at skype:eskimm to figure out this login issue.
Cheers
Can you please simply temporary disable any security plugins that you might have active so I can get in ?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionI understand the issue, is there anyway you can provide me a copy of the latest version of Gravity Forms so I can locally make some tests and improvements ?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionUploaded latest copy, please remove it after download, not sure if it is permitted to post 3rd party plugins.
There’s no problem, you marked your post as private, no one can see it beside us.
I’ll give a test, from what I can quickly see I will have to create/update some stylings of the GF forms, this might take a while but I’ll update you as soon as possible.
Thanks
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIt seems like this is Memberium issue, when i disable it, GF forms are showing just fine. Anyway, thanks for helping, appreciated.
I understand, thanks for sharing this valuable feedback, as a alternative to Memberium you can use iMember360, is well know for it’s 5 star support.
Let me know if I can help you with anything else.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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