This topic has 17 replies, 3 voices, and was last updated 8 years by Andrei.

  • Author
  • #90696
     eskim
    Participant

    Hi,

    On Subscription page page there is a conflict between GF CSS/JS and KLEO CSS/JS.

    Selected Form fields are not displaying inline. When checking GF Preview option looks fine but on front end it does not.

    Second issue is with AJAX, possibly JS conflict. (feature currently turned off)

    btw

    On About Us page everything is working normally, even AJAX, which is very odd because Subscription page only have Forms and About Us have other content besides Forms.

    Spent a lot of time digging in KLEO CSS and GF CSS, i thought KLEO and GF works out of the box (as advertised)

     

     

    #91016
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #91630
     eskim
    Participant

    How that works?

    Should i open ticket or what?

    #91631
     Andrei
    Moderator

    Can you please point me into a page where you encounter this issues and give a list of step by step points that I have to do in order to replicate your issue ?

    If you can provide a wp admin account to your site will help me to investigate the issue quicker.

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #91635
     eskim
    Participant
    This reply has been set as private.
    #91933
     eskim
    Participant

    Any News?

    was thinking,
    Is it possible that this is some conflict with Visual Composer?

    #92237
     Andrei
    Moderator

    Yes it’s possible that an conflict between VC and GF to appear during last updates of the plugins of which we’re not aware.

    Unfortunately I can’t access your site, wp-admin is protected and wp-login doesn’t work, either the ajax login fails, did you added any hard lockdown of this areas because otherwise I see your site is loading pretty well.

    Looking forward to give a closer look into the issue.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #92349
     eskim
    Participant
    This reply has been set as private.
    #92357
     Andrei
    Moderator

    The problem is that you probably installed or setup some sort of protection on top of the /wp-login.php url, it doesn’t work for me, I get a 404 error which also makes the login popup from the frontend of the site to fail.

    Please solve this issue and I’ll be happy to give a look into your issue regarding Gravity Forms.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #92362
     eskim
    Participant
    This reply has been set as private.
    #92364
     Andrei
    Moderator

    Can you please simply temporary disable any security plugins that you might have active so I can get in ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #92370
     eskim
    Participant
    This reply has been set as private.
    #92409
     Andrei
    Moderator

    I understand the issue, is there anyway you can provide me a copy of the latest version of Gravity Forms so I can locally make some tests and improvements ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #92436
     eskim
    Participant
    This reply has been set as private.
    #92445
     Andrei
    Moderator
    This reply has been set as private.
    #93119
     eskim
    Participant

    OK, appreciated, please let me know for any changes.

    #93399
     eskim
    Participant

    It seems like this is Memberium issue, when i disable it, GF forms are showing just fine. Anyway, thanks for helping, appreciated.

    #93400
     Andrei
    Moderator

    I understand, thanks for sharing this valuable feedback, as a alternative to Memberium you can use iMember360, is well know for it’s 5 star support.

    Let me know if I can help you with anything else.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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