This topic has 14 replies, 4 voices, and was last updated 9 years by Loyal_Customer.

  • Author
  • #90784
     Loyal_Customer
    Participant

    There is something wrong with the size dimensions of things on put on pages. Whenever I insert a pre-existing shortcode or embed anything (an image, game, etc.) into a page, the bottom or top part of it gets cut off and hidden into the background. Please see the two attached images.

    #1. is an image of how it currently looks.

    #2. is an image of how it is supposed to look.

     

    How can I make the missing portions show up properly so that it can appear in-full as a square box, and not as a rectangle with the bottom or top part missing?

    Thank you.

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    #91106
     Laura
    Moderator

    Hello, as your website is offline i cant check it out, please let me know once i can see an online view 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #91306
     Loyal_Customer
    Participant

    Hi,

    The following code is automatically attaching to my shortcodes posts and urls:

    $html = ‘<div class=”flex-video widescreen vimeo”>’.$html.'</div>’;

    It is causing videos to show in “widescreen” mode inside posts and it is also cutting off the bottom half of games embedded into the page. I do not want widescreen anything.

    How do I stop it from applying to the games and shortcodes in my posts?

    #91453
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #91832
     Loyal_Customer
    Participant

    Hello,

    When should I expect to hear back from someone?

    #91874
     Radu
    Moderator

    Hi,

    If your website is offline i cannot see your described behaviour, can you please provide me whole page content in a text file, i will test on my local install.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #91922
     Loyal_Customer
    Participant
    This reply has been set as private.
    #91938
     Radu
    Moderator

    Hi,

    Try to use like this : http://pastebin.com/mqQQTe5q

    I’ve replaced fixed values from width and height with width:100% and height:100%.

    Let me know

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #91952
     Loyal_Customer
    Participant

    Okay, thanks. Where I should put this code?

    #92087
     Radu
    Moderator

    Hi,

    Sorry i’ve made a confusion, ignore that content from file.

    Just i’ve tested and i cannot reproduce your problem, the content from iframe needs to be able to resize on small devices, and also i see that the iframe has fixed values style=”width:980px;height:1000px”.

    PS : i’ve installed latest version of that plugin

    Do you have made modifications to the theme ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #92779
     Loyal_Customer
    Participant

    Hi,

    No, I don’t have any modifications made on the theme. All the changes are in the Sweetdate-child file. I don’t understand why the “$html = ‘<div class=”flex-video widescreen vimeo”>’.$html.'</div>’;” is automatically attaching to the URLs that I paste in page posts. It shows up even on non-small devices, such as the computer. I am not typing the “flex-video widescreen vimeo” format into the URL. It just appears on its own and can be seen in the code on the “view source” page.

    #92953
     Loyal_Customer
    Participant

    I temporarily deactivated the Sweetdate theme and activated one of WordPress’s default themes and the problem went away. The puzzle post looked fine and it was not cut off at the bottom anymore. When I reactivated Sweetdate, the post got chopped in half again. Can you please tell me which files in the Sweetdate.zip is responsible for the appearance of posts?

    #92962
     Loyal_Customer
    Participant

    Please disregard my last message. The issue has been resolved.

    Thank you.

    #93446
     Andrei
    Moderator

    So, everything works fine now or do you need any more help ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #94310
     Loyal_Customer
    Participant

    Yes, everything works fine now.

    Thanks!

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