This topic has 13 replies, 2 voices, and was last updated 8 years by reimagineart.

  • Author
  • #92707
     reimagineart
    Participant

    Hello,

    We recently updated our KLEO template to the latest release and the testimonials on our Home page are no longer showing. I can see a stray closing paragraph tag that stands out in the theme code (I see it on every page), but that can’t be the problem because we have testimonials on another page (Our Founder) that are working.

    Thank you for your help!

    Kevin

    #92721
     sharmstr
    Moderator

    Looks like k-elements is disabled?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #92758
     reimagineart
    Participant

    Hi sharmstr,

    No, sorry, K-elements is enabled. Thanks for the quick reply though.

    Kevin

    #92769
     sharmstr
    Moderator

    I’m on my phone at the moment so I can’t check again. But when I looked at your page source code, k elements wasn’t being loaded. What version do you have installed?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #92772
     reimagineart
    Participant

    KLEO: 3.1.3
    K Elements: 3.1.1

    #92774
     sharmstr
    Moderator

    Can I check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #93366
     sharmstr
    Moderator

    Can I get access to see what’s going on?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #93493
     reimagineart
    Participant
    This reply has been set as private.
    #93500
     sharmstr
    Moderator

    Did you remove the testimonial shortcode from your home page, because its not there now.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #93501
     sharmstr
    Moderator

    Oh, you’re using a VC post grid.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #93502
     reimagineart
    Participant

    No. I’m not sure I even know how to do that. Also, the Post Grid is still on my home page when I edit the page. And, the settings “KLEO testimonials” is still set. How do I put the shortcode back? I’ve been using the visual editor to create all pages.

    #93504
     reimagineart
    Participant

    Correct, VC post grid. I haven’t used the theme’s shortcodes at all.

    #93506
     sharmstr
    Moderator

    Its fixed. Not sure what was going on, but I duplicated the row, saved the page and it worked. I then deleted the original row.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #93564
     reimagineart
    Participant

    Strange. Thank you for your help!

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