Testimonials now missing

[reimagineart]

Hello,

We recently updated our KLEO template to the latest release and the testimonials on our Home page are no longer showing. I can see a stray closing paragraph tag that stands out in the theme code (I see it on every page), but that can’t be the problem because we have testimonials on another page (Our Founder) that are working.

Thank you for your help!

Kevin

[sharmstr]

Looks like k-elements is disabled?

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[reimagineart]

Hi sharmstr,

No, sorry, K-elements is enabled. Thanks for the quick reply though.

Kevin

[sharmstr]

I’m on my phone at the moment so I can’t check again. But when I looked at your page source code, k elements wasn’t being loaded. What version do you have installed?

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[reimagineart]

KLEO: 3.1.3
K Elements: 3.1.1

[sharmstr]

Can I check it out?

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[sharmstr]

Can I get access to see what’s going on?

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[reimagineart]

This reply has been set as private.

[sharmstr]

Did you remove the testimonial shortcode from your home page, because its not there now.

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[sharmstr]

Oh, you’re using a VC post grid.

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[reimagineart]

No. I’m not sure I even know how to do that. Also, the Post Grid is still on my home page when I edit the page. And, the settings “KLEO testimonials” is still set. How do I put the shortcode back? I’ve been using the visual editor to create all pages.

[reimagineart]

Correct, VC post grid. I haven’t used the theme’s shortcodes at all.

[sharmstr]

Its fixed. Not sure what was going on, but I duplicated the row, saved the page and it worked. I then deleted the original row.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[reimagineart]

Strange. Thank you for your help!

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