This topic has 16 replies, 2 voices, and was last updated 8 years by sharmstr.

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  • #94525
     Oscar570
    Participant

    Hello,

     

    I have a bug with my video, image slider and sound on the header. Nothing appear.
    Please look the screenshots for my them setting option and for my article. (example for video)..and please tell me what’s wrong?.

    Thanks a lot

    N

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    #94531
     Oscar570
    Participant

    I send you again the screenshots.

    #94535
     Oscar570
    Participant

    so don’t manage to send you screenshot please check it you have the login

    #94551
     sharmstr
    Moderator

    I have the developers looking into the upload issue here.

    In the meantime, can you give me a link to the article you’re having issues with. I’m having a hard time understanding what the issue is since “video image slider” doesnt make sense to me.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #94595
     Oscar570
    Participant

    it’s a video OR an image slider post.
    Please login with admin access.

    Look this article : http://lezgirls.fr/from-colette/
    And this : http://lezgirls.fr/lez-news/

    #94610
     sharmstr
    Moderator

    You’re using the built in visual composer grid shortcode which only shows the posts’ featured image. If you want videos and galleries to display there, you need to use the Kleo Posts shortcode.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #94612
     sharmstr
    Moderator

    moving because this isnt a bug.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #94614
     sharmstr
    Moderator

    Here’s what they will look like when you use the correct shortcode: http://lezgirls.fr/blog/

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #94669
     Oscar570
    Participant

    Ok @sharmstr thanks I’m gonna change it…
    But now I have a big trouble : my icons on my profil desappear and I don’t know why ! It’s terrible because I must open my website on 24th Dec.
    Please help me !!!!

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    #94676
     sharmstr
    Moderator

    You have customized them to use png files, so I cant really help. I have no idea what you’ve done, but your server is throwing 404 errors on those icons.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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    #94694
     Oscar570
    Participant

    please be sure I don’t do anything. I think my website was hacked…
    What the issue Sharmstr?

    #94696
     sharmstr
    Moderator

    What can I do? You arent using the standard fontello font icons that come with Kleo. You’ve customized your site to .png icon files. Those files aren’t there anymore. See my attachment before showing that your profile icons are missing.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #94697
     Oscar570
    Participant

    Thanks I resolved It. Thanks a lot for your assistance.

    #94706
     Oscar570
    Participant

    Last Question Sharmstr :

    See screenshot : When I open an article why the pictures is so big ?????

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    #94714
     sharmstr
    Moderator

    Because your picture is taller than it is wide. Kleo is set to use the full width of the container for the picture. You can turn those off in Theme Options > Blog and add your own picture using the media button.

    http://seventhqueen.com/themes/kleo/blog/uncategorized/interior-design/

    http://seventhqueen.com/themes/kleo/blog/courses/communication-information/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #94732
     Oscar570
    Participant

    I don’t understand. Which option ?

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    #94736
     sharmstr
    Moderator

    Display media on post page.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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