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December 26, 2015 at 16:55 #95274cobraone72Participant
I’ve changed the default profile fields translation in Uomo (Man) and Donna (Woman). but in main page i see 3 users online but 0 men and 0 women
for example if i put this statement [kleo_status_icon type=”men_online” subtitle=”Uomini online”] i see Zero
with this one [kleo_member_stats field=”Io sono” value=”Uomo” online=”yes”] i see 2 (right count) but i do not have icon associated and char is small.
how i could solve this little problem?
December 27, 2015 at 12:49 #95339cobraone72ParticipantI’ve noticed also another bug. If a user is not logged in the “total online” counts 0 while to logged in members gives the correct value.
December 28, 2015 at 18:07 #95447RaduModeratorHi,
This seems to be a cache issue,
Please clear all caches from W3 Total Cache.
Let me know
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionDecember 29, 2015 at 15:25 #95569cobraone72Participanti’ve cleared all caches, i’ve disabled w3 total cache but the result is still the same..
this is the reference code in page
[kleo_one][kleo_status_icon type=”total” subtitle=”Utenti Iscritti”] [kleo_status_icon type=”members_online” subtitle=”Utenti Online”] [kleo_status_icon type=”women_online” subtitle=”Donne online”] [kleo_status_icon type=”men_online” subtitle=”Uomini online”]
[/kleo_one]
Attachments:
You must be logged in to view attached files.December 29, 2015 at 18:33 #95609RaduModeratorHi,
The problem with women men online was caused by renaming the fields names, you have renamed from men to Uomo and women to Donna
Now is running this code and it displays women/men ‘s online, please make sure that when you made test disable cache and empty your browser cache.
COPY CODE[kleo_status_icon type="total" subtitle="Utenti Iscritti"] [kleo_status_icon type="members_online" subtitle="Utenti Online"] [kleo_status_icon type="Donna" subtitle="Donne online"] [kleo_status_icon type="Uomo" subtitle="Uomini online"]
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionDecember 29, 2015 at 19:48 #95618cobraone72Participantnow it works.. it was simple.. 😉 thank you for your outstanding support
December 30, 2015 at 16:40 #95700RaduModeratorHi,
Thank you for your kind words.
Happy new year.
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionDecember 18, 2016 at 23:57 #147367vallatestParticipantI am have same problem.
total shows, members online shows but men and women online do not counts.
my homepage code:[kleo_status_icon type=”total” subtitle=”Members in total” image=”http://imetmysoulmate.com/wp-content/uploads/2016/11/total-members-2.png”%5D [kleo_status_icon type=”members_online” subtitle=”Members online” image=”http://imetmysoulmate.com/wp-content/uploads/2016/11/total-members-online-2.png”%5D [kleo_status_icon type=”women_online” subtitle=”Women online” image=”http://imetmysoulmate.com/wp-content/uploads/2016/11/WOmen-online-2.png”%5D [kleo_status_icon type=”men_online” subtitle=”Men online” image=”http://imetmysoulmate.com/wp-content/uploads/2016/11/men-online-2.png”%5D
[/kleo_one]please assist me in resolving it.
Thanks
December 19, 2016 at 18:44 #147451RaduModeratorHi,
Please make sure to have names and values of the fields identically like in wp-admin -> users -> profile fields (uppercase sensitive) this can be the cause 99%, check the field names and the fields values. IF you cannot figure out provide admin credentials and URL in a private reply to can take a look
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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