This topic has 7 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #95328
     raafat1403
    Participant

    Hello Sir,

    Merry Chirstmas to all of you.

    I have a question,

    When i register as a new to be a Member, at the end, a message says that a confirmation email sent to your email but when i open my email i don’t see anything neither in the inbox of spam and i waited for two days but didn’t receive anything.

    please advice

    Hi sir

    Thanks I got it… members in total solved..

    One more questioin:

    When someone login and i need him/her to see his name on the top next to the profile button…how can i do it?

    How to change the -Serious dating with Sweet date
    Your perfect match is just a click away- in the search form?

    Thanks in advance

    #95450
     Radu
    Moderator

    Hi,

    Merry Christmas you to !

    Please install this plugin https://wordpress.org/plugins/wp-mail-smtp/ and configure it with the mail settings, then made another test.

    Let me know if it works.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #96835
     raafat1403
    Participant
    This reply has been set as private.
    #97017
     Radu
    Moderator

    Hi,

    This issue it seems to not be Kleo related it seems to be a server configuration problem the log says

    2016-01-07 06:07:51 SMTP ERROR: Failed to connect to server: Connection refused (111)
    2016-01-07 06:07:51 SMTP connect() failed.

    Make sure that the details that you have completed on the wp smtp plugin are correct, if they are, please contact the hosting company to help you with this issue.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #97432
     raafat1403
    Participant

    what should i write in the details on the wp smtp plugin?

    Hi sir

    Thanks I got it… members in total solved..

    One more questioin:

    When someone login and i need him/her to see his name on the top next to the profile button…how can i do it?

    How to change the -Serious dating with Sweet date
    Your perfect match is just a click away- in the search form?

    Thanks in advance

    #97766
     Radu
    Moderator

    Hi,

    The email server settings just see the screenshot from plugin : https://s.w.org/plugins/wp-mail-smtp/screenshot-1.png?r=1325826

    If you are not sure what are the settings call the hosting company, then will helps you .

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #163907
     amandaquist83
    Participant

    Hello, I tried the recommended way above and it didn’t work for me either. I downloaded the plugin and followed all the steps and am getting an error message like the other user mentioned above. Please help

    #164080
     Radu
    Moderator

    Hi,

    The email messages cases can be found/edited in wp-admin -> emails ->

    If the debugger says the same

    COPY CODE
    
    2016-01-07 06:07:51	SMTP ERROR: Failed to connect to server: Connection refused (111)
    2016-01-07 06:07:51	SMTP connect() failed.
    

    Ask the hosting support about that

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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