registration email NOT sent

[raafat1403]

Hello Sir,

Merry Chirstmas to all of you.

I have a question,

When i register as a new to be a Member, at the end, a message says that a confirmation email sent to your email but when i open my email i don’t see anything neither in the inbox of spam and i waited for two days but didn’t receive anything.

please advice

[Radu]

Hi,

Merry Christmas you to !

Please install this plugin https://wordpress.org/plugins/wp-mail-smtp/ and configure it with the mail settings, then made another test.

Let me know if it works.

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[raafat1403]

Hello Radu,
I installed the plugin WP-mail-smtp and i made a test but nothing happened..
i have got this message on the backend but didn’t receive any emails.

Test Message Sent
The result was:
bool(false)
The full debugging output is shown below:
object(PHPMailer)#739 (75) {
[“Version”]=>
string(6) “5.2.14”
[“Priority”]=>
NULL
[“CharSet”]=>
string(5) “UTF-8”
[“ContentType”]=>
string(21) “multipart/alternative”
[“Encoding”]=>
string(4) “8bit”
[“ErrorInfo”]=>
string(82) “SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting”
[“From”]=>
string(21) “info@matchingzone.com”
[“FromName”]=>
string(13) “Matching Zone”
[“Sender”]=>
string(0) “”
[“ReturnPath”]=>
string(0) “”
[“Subject”]=>
string(47) “WP Mail SMTP: Test mail to raafat1403@gmail.com”
[“Body”]=>
string(76) ”
This is a test email generated by the WP Mail SMTP WordPress plugin.

”
[“AltBody”]=>
string(68) “This is a test email generated by the WP Mail SMTP WordPress plugin.”
[“Ical”]=>
string(0) “”
[“MIMEBody”:protected]=>
string(399) “This is a multi-part message in MIME format.

–b1_4ffa1300a3ab69983ac3cf1c512106c8
Content-Type: text/plain; charset=us-ascii

This is a test email generated by the WP Mail SMTP WordPress plugin.

–b1_4ffa1300a3ab69983ac3cf1c512106c8
Content-Type: text/html; charset=us-ascii

This is a test email generated by the WP Mail SMTP WordPress plugin.

–b1_4ffa1300a3ab69983ac3cf1c512106c8–
”
[“MIMEHeader”:protected]=>
string(435) “Date: Thu, 7 Jan 2016 06:07:50 +0000
To: raafat1403@gmail.com
From: Matching Zone
Subject: WP Mail SMTP: Test mail to raafat1403@gmail.com
Message-ID: <4ffa1300a3ab69983ac3cf1c512106c8@www.matchingzone.com>
X-Mailer: PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer)
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary=”b1_4ffa1300a3ab69983ac3cf1c512106c8″
Content-Transfer-Encoding: 8bit

”
[“mailHeader”:protected]=>
string(0) “”
[“WordWrap”]=>
int(0)
[“Mailer”]=>
string(4) “smtp”
[“Sendmail”]=>
string(18) “/usr/sbin/sendmail”
[“UseSendmailOptions”]=>
bool(true)
[“PluginDir”]=>
string(0) “”
[“ConfirmReadingTo”]=>
string(0) “”
[“Hostname”]=>
string(0) “”
[“MessageID”]=>
string(0) “”
[“MessageDate”]=>
string(30) “Thu, 7 Jan 2016 06:07:50 +0000”
[“Host”]=>
string(9) “localhost”
[“Port”]=>
string(2) “25”
[“Helo”]=>
string(0) “”
[“SMTPSecure”]=>
string(0) “”
[“SMTPAutoTLS”]=>
bool(true)
[“SMTPAuth”]=>
bool(false)
[“SMTPOptions”]=>
array(0) {
}
[“Username”]=>
string(0) “”
[“Password”]=>
string(0) “”
[“AuthType”]=>
string(0) “”
[“Realm”]=>
string(0) “”
[“Workstation”]=>
string(0) “”
[“Timeout”]=>
int(300)
[“SMTPDebug”]=>
bool(true)
[“Debugoutput”]=>
string(4) “echo”
[“SMTPKeepAlive”]=>
bool(false)
[“SingleTo”]=>
bool(false)
[“SingleToArray”]=>
array(0) {
}
[“do_verp”]=>
bool(false)
[“AllowEmpty”]=>
bool(false)
[“LE”]=>
string(1) ”
”
[“DKIM_selector”]=>
string(0) “”
[“DKIM_identity”]=>
string(0) “”
[“DKIM_passphrase”]=>
string(0) “”
[“DKIM_domain”]=>
string(0) “”
[“DKIM_private”]=>
string(0) “”
[“action_function”]=>
string(0) “”
[“XMailer”]=>
string(0) “”
[“smtp”:protected]=>
object(SMTP)#741 (13) {
[“Version”]=>
string(6) “5.2.14”
[“SMTP_PORT”]=>
int(25)
[“CRLF”]=>
string(2) ”
”
[“do_debug”]=>
bool(true)
[“Debugoutput”]=>
string(4) “echo”
[“do_verp”]=>
bool(false)
[“Timeout”]=>
int(300)
[“Timelimit”]=>
int(300)
[“smtp_conn”:protected]=>
bool(false)
[“error”:protected]=>
array(4) {
[“error”]=>
string(0) “”
[“detail”]=>
string(0) “”
[“smtp_code”]=>
string(0) “”
[“smtp_code_ex”]=>
string(0) “”
}
[“helo_rply”:protected]=>
NULL
[“server_caps”:protected]=>
NULL
[“last_reply”:protected]=>
string(0) “”
}
[“to”:protected]=>
array(1) {
[0]=>
array(2) {
[0]=>
string(20) “raafat1403@gmail.com”
[1]=>
string(0) “”
}
}
[“cc”:protected]=>
array(0) {
}
[“bcc”:protected]=>
array(0) {
}
[“ReplyTo”:protected]=>
array(0) {
}
[“all_recipients”:protected]=>
array(1) {
[“raafat1403@gmail.com”]=>
bool(true)
}
[“RecipientsQueue”:protected]=>
array(0) {
}
[“ReplyToQueue”:protected]=>
array(0) {
}
[“attachment”:protected]=>
array(0) {
}
[“CustomHeader”:protected]=>
array(0) {
}
[“lastMessageID”:protected]=>
string(55) “<4ffa1300a3ab69983ac3cf1c512106c8@www.matchingzone.com>”
[“message_type”:protected]=>
string(3) “alt”
[“boundary”:protected]=>
array(3) {
[1]=>
string(35) “b1_4ffa1300a3ab69983ac3cf1c512106c8”
[2]=>
string(35) “b2_4ffa1300a3ab69983ac3cf1c512106c8”
[3]=>
string(35) “b3_4ffa1300a3ab69983ac3cf1c512106c8”
}
[“language”:protected]=>
array(19) {
[“authenticate”]=>
string(35) “SMTP Error: Could not authenticate.”
[“connect_host”]=>
string(43) “SMTP Error: Could not connect to SMTP host.”
[“data_not_accepted”]=>
string(30) “SMTP Error: data not accepted.”
[“empty_message”]=>
string(18) “Message body empty”
[“encoding”]=>
string(18) “Unknown encoding: ”
[“execute”]=>
string(19) “Could not execute: ”
[“file_access”]=>
string(23) “Could not access file: ”
[“file_open”]=>
string(33) “File Error: Could not open file: ”
[“from_failed”]=>
string(35) “The following From address failed: ”
[“instantiate”]=>
string(36) “Could not instantiate mail function.”
[“invalid_address”]=>
string(17) “Invalid address: ”
[“mailer_not_supported”]=>
string(25) ” mailer is not supported.”
[“provide_address”]=>
string(54) “You must provide at least one recipient email address.”
[“recipients_failed”]=>
string(45) “SMTP Error: The following recipients failed: ”
[“signing”]=>
string(15) “Signing Error: ”
[“smtp_connect_failed”]=>
string(22) “SMTP connect() failed.”
[“smtp_error”]=>
string(19) “SMTP server error: ”
[“variable_set”]=>
string(30) “Cannot set or reset variable: ”
[“extension_missing”]=>
string(19) “Extension missing: ”
}
[“error_count”:protected]=>
int(2)
[“sign_cert_file”:protected]=>
string(0) “”
[“sign_key_file”:protected]=>
string(0) “”
[“sign_extracerts_file”:protected]=>
string(0) “”
[“sign_key_pass”:protected]=>
string(0) “”
[“exceptions”:protected]=>
bool(true)
[“uniqueid”:protected]=>
string(32) “4ffa1300a3ab69983ac3cf1c512106c8”
}
The SMTP debugging output is shown below:
2016-01-07 06:07:50 Connection: opening to localhost:25, timeout=300, options=array (
)
2016-01-07 06:07:51 SMTP ERROR: Failed to connect to server: Connection refused (111)
2016-01-07 06:07:51 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

[Radu]

Hi,

This issue it seems to not be Kleo related it seems to be a server configuration problem the log says

2016-01-07 06:07:51 SMTP ERROR: Failed to connect to server: Connection refused (111)
2016-01-07 06:07:51 SMTP connect() failed.

Make sure that the details that you have completed on the wp smtp plugin are correct, if they are, please contact the hosting company to help you with this issue.

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[raafat1403]

what should i write in the details on the wp smtp plugin?

[Radu]

Hi,

The email server settings just see the screenshot from plugin : https://s.w.org/plugins/wp-mail-smtp/screenshot-1.png?r=1325826

If you are not sure what are the settings call the hosting company, then will helps you .

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[amandaquist83]

Hello, I tried the recommended way above and it didn’t work for me either. I downloaded the plugin and followed all the steps and am getting an error message like the other user mentioned above. Please help

[Radu]

Hi,

The email messages cases can be found/edited in wp-admin -> emails ->

If the debugger says the same

COPY CODE

2016-01-07 06:07:51	SMTP ERROR: Failed to connect to server: Connection refused (111)
2016-01-07 06:07:51	SMTP connect() failed.

Ask the hosting support about that

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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