This topic has 12 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #97694
     Domainmecca
    Participant

    Hello Team,

    It appears to be a bug or something I am not sure why when I click on  “View Membership Account ” as shown in the first screen shot, it takes me to the generic Pricing table(see screenshot 2). This is misleading the customers. How can I get rid of this issue?

     

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    #97773
     Laura
    Moderator

    Hello, please make sure you have all pages selected at Memberships > Page Settings

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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    #98195
     Domainmecca
    Participant
    This reply has been set as private.
    #98200
     Domainmecca
    Participant

    Hello Laura,

    I had another question about the Membership payments level. Is there a way to give customer a weekly trial and automatically charge them on the 8th day? The way the plugin is setup it appear they can only get charged after a month. Please let me know if you know if there’s a way.

    #98375
     Laura
    Moderator

    Hello, it should be there, if not create it and place the shortcode 🙂
    About the trial, you can have a level that has a 7 day trial, so after the trial it starts to charge

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #98437
     Domainmecca
    Participant
    This reply has been set as private.
    #98629
     Laura
    Moderator

    Hello, try the following (attached)

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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    You must be logged in to view attached files.
    #98791
     Domainmecca
    Participant
    This reply has been set as private.
    #99034
     Laura
    Moderator

    Hello, i know they have some snippets you could use but their forum is not public so i cant check it out, the only option would be to ask them or join their subscription

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #100028
     Domainmecca
    Participant
    This reply has been set as private.
    #100463
     Laura
    Moderator

    Hello, you could hire a freelancer to do it for you, maybe at envato studio

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #100473
     Domainmecca
    Participant

    Hello Laura,

    I solved my issue, there’s a plugin that does the job for free, here is the link if you get similar questions in the future: https://github.com/strangerstudios/pmpro-subscription-delays

    Thank you for all your help.

    #100833
     Laura
    Moderator

    Hello, glad you could resolve it! I am sure it will help others 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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