This topic has 11 replies, 2 voices, and was last updated 10 years by 
-
-
Dear Team,
i accidentially deleted the user “sweetadmin”. Now the whole landing page doesn’t look normal any more, it doesn’t show the search fields but a “hello world” site, the backend seems a bit messed up as well.
Can you help me how I can recover this user?
There is also backups of the database, can we extract it from the backup?
Please let me know how to fix this fast, we want to present our site the day after tomorrow.
Thank you in advance 🙂
Paul
I tried to follow the instructions on this site:
https://archived.seventhqueen.com/forums/topic/lost-register-and-activate-siteI added a page “register” and “activate” and chose them in the buddypress page settings, but it doesn’t work.
Can you help me?
Hello, the problem is that after deleting the user, you deleted all pages made by this user, so you need to import the pages again, and everything the user created. If you do have a backup of the database, import the backup so you can recover the user and all pages.
If you share the backup and hosting access i can import it for youHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHere is a one week old backup before i deleted the user:
https://www.dropbox.com/s/64ht5uab1coin5i/backup_2016-01-07-2127_Collex_Education_6ffa734d9702-db.gz?dl=0Can you only recover the user sweetadmin and what he created out of the database?
I made many changes e.g. translating the whole website many hours with loco translate and these changes would be lost if we restore the whole backup from one week ago, right?
If that is possible I would be very happy if you can do that for me.
My hosting access is:
Host: wp139.webpack.hosteurope.de
Login: ftp12375823-support
Password: support16!
Security has to be set to TLS and Port 21.You also have access to my WordPress Account, which i wrote to you in the first message.
Thank you in advance!
Best regards,
PaulHello, do not worry about the translations, the database doesnt have nothing to be with the translation files, they will be there still
Will let you know once its doneHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionPlease share again the database as the link is broken 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThe database backup is attached in this message.
Do you think you will be able to restore it until Friday?
I am participating at a competition and would love to present the prototype of our platform there on the weekend at an event.Thank you in advance 🙂
Hello, sadly i cannot access to your hosting, please share with me what i need to access phpmyadmin 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionWould you just replace the whole database or would you be able to fix that one user “sweetadmin” and his entries?
I have a presentation with my website tomorrow, please add me on skype so we can chat there and fix it fast. My username is paulstrobel92.
Best,
PaulHello, sorry for the delay, i am happy that you could fix it 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
You must be logged in to reply to this topic.