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January 12, 2016 at 01:16 #97893paulstrobelParticipant
Dear Team,
i accidentially deleted the user “sweetadmin”. Now the whole landing page doesn’t look normal any more, it doesn’t show the search fields but a “hello world” site, the backend seems a bit messed up as well.
Can you help me how I can recover this user?
There is also backups of the database, can we extract it from the backup?
Please let me know how to fix this fast, we want to present our site the day after tomorrow.
Thank you in advance 🙂
Paul
January 12, 2016 at 01:24 #97895paulstrobelParticipantI tried to follow the instructions on this site:
https://archived.seventhqueen.com/forums/topic/lost-register-and-activate-siteI added a page “register” and “activate” and chose them in the buddypress page settings, but it doesn’t work.
Can you help me?
January 12, 2016 at 17:43 #98040LauraModeratorHello, the problem is that after deleting the user, you deleted all pages made by this user, so you need to import the pages again, and everything the user created. If you do have a backup of the database, import the backup so you can recover the user and all pages.
If you share the backup and hosting access i can import it for youHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 13, 2016 at 14:58 #98257LauraModeratorHello, do not worry about the translations, the database doesnt have nothing to be with the translation files, they will be there still
Will let you know once its doneHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 14, 2016 at 01:32 #98409LauraModeratorPlease share again the database as the link is broken 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 15, 2016 at 02:14 #98627LauraModeratorHello, sadly i cannot access to your hosting, please share with me what i need to access phpmyadmin 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 18, 2016 at 07:43 #99037LauraModeratorHello, sorry for the delay, i am happy that you could fix it 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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