Mobile menu close automaticaly after fev seconds

Home Forums KLEO Bugs & Issues Mobile menu close automaticaly after fev seconds

This topic has 7 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • January 20, 2016 at 10:30 #99467
     ACos
    Participant

    Hello Support,

    have an issue with the Menu on mobile phone devices. When I open the menu this just appears for seconds and it close automatically after few seconds, hove no possibility to select any menu items. Does someone have a resolution idea?

    Thanks

    January 21, 2016 at 01:25 #99672
     Laura
    Moderator

    Hello, i see the issue, did you try deactivating some plugins and testing again?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    June 16, 2016 at 17:26 #125762
     ACos
    Participant

    Hello Laura, I deactivated all Plugins. Problem still exists. Please ask again for support!

    June 16, 2016 at 22:49 #125829
     Laura
    Moderator

    Hello, please share admin credentials so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    June 22, 2016 at 12:09 #126325
     ACos
    Participant
    This reply has been set as private.
    June 23, 2016 at 20:50 #126579
     Laura
    Moderator

    Hello, the issue is the plugin Download Manager which is creating a conflict, i suggest to disable it, if you want to use it please contact the author of the plugin to see if they can resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    June 30, 2016 at 11:31 #127531
     ACos
    Participant

    Many thanks

    July 4, 2016 at 06:51 #127885
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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