This topic has 7 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #99467
     ACos
    Participant

    Hello Support,

    have an issue with the Menu on mobile phone devices. When I open the menu this just appears for seconds and it close automatically after few seconds, hove no possibility to select any menu items. Does someone have a resolution idea?

    Thanks

    #99672
     Laura
    Moderator

    Hello, i see the issue, did you try deactivating some plugins and testing again?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #125762
     ACos
    Participant

    Hello Laura, I deactivated all Plugins. Problem still exists. Please ask again for support!

    #125829
     Laura
    Moderator

    Hello, please share admin credentials so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #126325
     ACos
    Participant
    This reply has been set as private.
    #126579
     Laura
    Moderator

    Hello, the issue is the plugin Download Manager which is creating a conflict, i suggest to disable it, if you want to use it please contact the author of the plugin to see if they can resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #127531
     ACos
    Participant

    Many thanks

    #127885
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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