Mobile menu close automaticaly after fev seconds

[ACos]

Hello Support,

have an issue with the Menu on mobile phone devices. When I open the menu this just appears for seconds and it close automatically after few seconds, hove no possibility to select any menu items. Does someone have a resolution idea?

Thanks

[Laura]

Hello, i see the issue, did you try deactivating some plugins and testing again?

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[ACos]

Hello Laura, I deactivated all Plugins. Problem still exists. Please ask again for support!

[Laura]

Hello, please share admin credentials so i can check it out 🙂

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[ACos]

Hello Laura, just create an account for you:
User: Kleo_Support
PW: w72bKt9JRZrQC)CK
Please let me know about your findings.
As alternative it is possible to disable the mobile version of the webseite?
Thanks for your support

[Laura]

Hello, the issue is the plugin Download Manager which is creating a conflict, i suggest to disable it, if you want to use it please contact the author of the plugin to see if they can resolve it 🙂

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[ACos]

Many thanks

[Laura]

Glad to help 🙂

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[Author]

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