#112735
 Thalia
Participant

Okay, let’s try it again….I try my best to explain and I’m polite today 😉

First question : On my install it works the string are translated, the kleo language files where are located ? /wp-content/themes/kleo/languages/ or ? /kleo/wp-content/languages/ ?
If the language files are here : kleo/wp-content/languages/ try to move the language files .mo and .po to /wp-content/themes/kleo/languages. if still not works ( provide credentials to take a look at this issue )

They are here: /wp-content/themes/kleo/languages

<label>Host:</label>ftp.lovestorm-people.com

<label>Benutzername (User):</label>lovestorm-people.com

<label>Port:</label>21

Pw: Wavesurfer102938–

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Second Question : This is how it works the gallery format. If you want to go to the post click the title.
Check in theme options if the option is set to be ON ( Wp-admin -> Theme Options -> Blog -> Display media on post page* – ON )

It’s ON. Sorry again…. I marked a post as a “gallery” (It was a pattern Post included the theme and I didn’t change the settings only the name of the post, text and pics under tab “media” and it was working well until the update) and I added other 4 pictures under the tab “Media” and normaly they automatic showes like a “slider” in the preview on the mainsite and in the post. I added a screenshot for you. Before it was working after the update this “Slider” is not showed in the Post preview on the mainsite and also not in the Post here http://new.lovestorm-people.com/ueber-uns/

Normaly if this slider is showed on the mainsite and you click on this “sliders” you need to come to the post not to the picture. You say this is normal, but the normal user clicked on a pic to come to the post. When you click on the other pics in the preview on the mainsite you also come to the post. So why not from the pics in the integrated “slider” in the post?

And after the update I can’t see also the related posts. Before it was working.

Theme settings/Blog/ Enable related posts* is ON /Enable custom posts related is ON — In the Post/ Theme Post settings: Related posts on VISIBLE— I realy don’t know what I can do more.

I switched of the not needed plugins but no changes.

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Third question : I’ve helped you to implement that plugin but i cannot offer you continuous support for your custom needs including the third party plugin customizations.

Yes I agree and  that was realy kind from you and I’m realy thankful for that! But see when it’s working fine before the update of the theme and after the update it’s not working it’s not nice for the costumer…so I’m scared for your updates cause it’s a big surprise what happend…When you’re a “normal” costumer you can throuw the plugin in the trash bin…I’ve a lot  of problems with other popular plugins (aprox. 6) in this theme and i need to delete them. But this is WordPress. The costumers are using plugins and not only your recomments plugins. GTranslate has 30.000 users. I use this plugin on 4 pages with different themes without any problems. See it’s a realy important plugin for my site. Of course I’m disapointed now that’s not working well in the theme.

Also GTmetrix was before at Yslow core at 93 points. what was realy great. Now it is 78 point and the most plugins are switched of. But that’s not your problem. It’s only an information.

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Fourth Question : Please provide a screenshot, i clearly don’t understand what element are you referring.

I mean the Post grid Element on the mainsite (my startpage is the pattern of Home Pinterest) . This posts are fade in slowly. This is not working well on the mobile  like a Iphone and Ipad. The WLan speed is good at my house. The posts coming to slow and somethimes the site on the mobile is crashing the brouwser.

 

You also have serious problems in some of your pages like these : http://new.lovestorm-people.com/category/thoughts/ , http://new.lovestorm-people.com/category/allgemein/ the footer is missing

Thank you for the information. I don’t know what to do now. I can see the footer.

I hope we can fix this things…look today I tried again to fix the things….I spend now 7 hours and I was not able to fix anything…and this was not my first day, this is hard. See over weeks how much we wrote… My nerves getting thin of this and I get over the time disapointed cause it’s no becoming better. Normaly I need 1- max. 2 weeks to finish a page without any help from a support. Radu, normally I’m a very polite person and realy sorry for all the complains….and it’s a realy beautiful theme and I wish nothing more that it works.  I hope we can fix this things.

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