Hi,
What do you mean when you say that ‘Plugin updates come once with theme updates’? Does this mean that the Visual Composer is only updated at the time of purchase, but then never again thereafter?
Also, I’ve only got WPBakery Visual Composer installed, but when I go to Dashboard>Settings>Visual Composer and I insert my Envato KLEO theme details, I get the following error. I’ve triple-checked everything and my details are 100% correct. Does this mean that I won’t be able to update Visual Composer? Surely there is then something wrong with the License Key that was issued with my purchase? I’ve been using the Item Purchase Code for my KLEO License – is this correct, or should I be using an Item Purchase Code for Visual Composer itself? If the answer is the latter, where can I find this Item Purchase Code, because from what I understood, Visual Composer was/is included in the KLEO theme?
If necessary, would you or Envato be able to provide me with a new Licence Key that actually works? It’s really frustrating not being able to update this plugin.
See the attached screenshot to see the error message that I get when I try to run the update.
By the way, I also read through the topic on updating bundled plugins: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme, but it didn’t answer my questions or help me to resolve my issue, so your help would be greatly appreciated.
Kind regards,
Stephanus