Visual Composer License Key apparently invalid

[Stephanus]

I’m trying to activate my Visual Composer License Key.

I’ve correctly entered all my details on the Visual Composer Settings page (my Envato Username, my Secret API Key and My Visual Composer License key, which I obtained from the License Certificate). However, I get the following error:

“Invalid license key. Please check information in your envato profile.”

Please can you help me out and/or help me obtain a new License Key that actually works?

Thanks!

[Abe]

Hi, there were similar topics on this and you do not have to activate it since it came with the theme, just ignore that since it applies only to actual clients who bought the plugin itself.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Stephanus]

Thanks, that’s what I thought.

This still leaves me with 2 questions though:

1. I am still unable to update the ‘WP Visual Composer Plugin’ on my plugins page – why is this?
2. Is ‘WPBakery Visual Composer’ something different to ‘Visual Composer’? If so, can I delete ‘WPBakery Visual Composer’ from my list of Plugins?

Please refer to the 2 attached screenshots for more details.

Thanks

(By the way, congrats on a great theme!)

[Abe]

Hi, please see this topic on updating bundled plugins: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

Plugin updates come once with theme updates

Wp Bakery Visual composer is the full name so they are the same. You should have only one installed.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Stephanus]

Hi,

What do you mean when you say that ‘Plugin updates come once with theme updates’? Does this mean that the Visual Composer is only updated at the time of purchase, but then never again thereafter?

Also, I’ve only got WPBakery Visual Composer installed, but when I go to Dashboard>Settings>Visual Composer and I insert my Envato KLEO theme details, I get the following error. I’ve triple-checked everything and my details are 100% correct. Does this mean that I won’t be able to update Visual Composer? Surely there is then something wrong with the License Key that was issued with my purchase? I’ve been using the Item Purchase Code for my KLEO License – is this correct, or should I be using an Item Purchase Code for Visual Composer itself? If the answer is the latter, where can I find this Item Purchase Code, because from what I understood, Visual Composer was/is included in the KLEO theme?

If necessary, would you or Envato be able to provide me with a new Licence Key that actually works? It’s really frustrating not being able to update this plugin.

See the attached screenshot to see the error message that I get when I try to run the update.

By the way, I also read through the topic on updating bundled plugins: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme, but it didn’t answer my questions or help me to resolve my issue, so your help would be greatly appreciated.

Kind regards,

Stephanus

[Abe]

Hi, You misunderstood, you get the plugin updates but you get them by re-downloading the theme again from Themeforest, when a new them is available and manually update the plugin.
This is the way it works for bundled plugins and the plugin developers don’t give separate license code for that.
The only thing is that you get the plugin updates when theme updates are released. Currently in Kleo v1.4.2 you have Visual composer 4.1.2 included and in next theme update we will include the version available on that release date

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Stephanus]

Hi Abe,

I’ve followed your instructions and updated the theme several times by re-downloading it from Themeforest.

However, when I try to manually update the plugin, it still gives me an error saying it couldn’t unzip the file.

Please have a look at the attached screenshots. Screenshots 2-4 show the Plugin issues, whereas Plugin 1 shows how this is effecting my site.

This is urgent. I’ve had this error since day one (since April 2014) and it’s still not working. None of my other plugins give issues, only the Visual Composer one.

I still believe it has got something to do with the license key that is incorrect or not working the way that it should.

Thanks!

Stephanus

[Stephanus]

Hi Abe,

Subsequent to sending the message above, I activated the K-Elements Plugin (which for some unknown reason wasn’t activated), which then seemed to resolve the issues on my home page. I then updated the Visual Composer Plugin and it said that it updated successfully. However, it still shows as Version 4.1.2 and not as version 4.3.4. Is this something I need to worry about?

Kind regards,

Stephanus

[Abe]

Hi, Visual composer as well as Revolution Slider are manually updated since they come bundled in the theme and there is no individual license for you. Please read the documentation on updating them https://archived.seventhqueen.com/documentation/kleo#updates

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Author]

Posts