#192382
 shaundrania
Participant

Kieran, by the way, I sent you this message because you have been the ONLY person that has provided exceptional customer service. In fact, you are probably the reason why I extended my support contract with you guys. I have been waiting since Friday morning to get an answer from Laura regarding the question I posed to you on Saturday and still no response (It seems to be a theme). I know you’re not working during the week and if I have to wait until Saturday to get true customer service, I will. Thank you for being a great help and technical support person. I apologize for sending this message when you’re not working but I wanted to explain why.

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