Kieran, by the way, I sent you this message because you have been the ONLY person that has provided exceptional customer service. In fact, you are probably the reason why I extended my support contract with you guys. I have been waiting since Friday morning to get an answer from Laura regarding the question I posed to you on Saturday and still no response (It seems to be a theme). I know you’re not working during the week and if I have to wait until Saturday to get true customer service, I will. Thank you for being a great help and technical support person. I apologize for sending this message when you’re not working but I wanted to explain why.
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Our support team is available from Monday to Friday during regular office hours ( East European Time ).
Please allow up to 48hrs so we can review your request and respond.
License info
One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.
Support Hours
Our support team is available from Monday to Friday during regular office hours ( East European Time ).
Please allow up to 48hrs so we can review your request and respond.
License info
One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.