Reply To: Membership settings – Restrict “to” or “from”?

[Kieran_SQ]

Hi,

A user can be a registered member of a site and not have a membership in Paid Memberships Pro which is where we get the term ‘Not member’. Hence a user can be logged in but not have a membership level.

I cannot see your Theme Options either, when did this start happening? It was working previously, have you installed any new plugins or changed any options elsewhere?

I can see the account you shared with me does not have a membership level assigned under WP Admin > Users. Assign this account a membership level and see if the issue you’re experiencing continues.

Thanks,

Kieran

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