Membership settings – Restrict “to” or “from”?

[Oceanglim]

Hi again,

I just need to know something…cause I am getting really confused.
To have my paying members + registered not paying members to be able to see Members Directory, Radu tells me to have “not logged in” checked, and Kieran tells me to have “not members” checked.

Whatever I do, it doesn’t seem to work, so first thing I really need to know is: Does Restrict Members Directory mean Restrict to or restrict from????  Because that is important to clarify as they are opposites to each other.

Thanks

[Kieran_SQ]

Hi,

I am sorry if there has been any confusion in communicating this with you. I have attached a screenshot where I have used the Memberships options of Theme Options to disallow access to the members directory if the user is logged out (not logged in) OR has the membership level Bronze.

‘Not members’ refers to users who are logged in but do not yet have a membership level within Paid Memberships Pro. They are two different settings that can be used in conjunction with each other.

Where you enable ‘Restrict Certain Levels’ any item checked under it will be restricted from accessing that element.

Kieran.

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[Oceanglim]

Thank you, Kieran!
So logged out means “not registered”/”visitor”?
Logged in means “registered user but not paying for a membership”?

For me it’s really strange terms. Usually on websites you can only login if you have an account. Ohterwise you have to sign up / register.
So for me ” not logged in” means a register user with an account who has not logged in (is logged out from their account).

Anyway….either way I can’t view members page from main menu even though I am logged in to my account. Only from Profile page I can search members.

So I thought till this issue is resolved I will remove Members from top menu, but now I just get a blank page when I click on Theme Options!!!

bildafamilj.nu/wp-admin
User: Oceanglim
Passw: Therese1000!

I have not updated this site to Sweetdate 3 yet, as I still have other issues to resolve with that on my staging area. Just so you know. Don’t update anything! It will break stuff!
(Still I have to make my mainsite work as it should in the meantime)

Thanks

[Kieran_SQ]

Hi,

A user can be a registered member of a site and not have a membership in Paid Memberships Pro which is where we get the term ‘Not member’. Hence a user can be logged in but not have a membership level.

I cannot see your Theme Options either, when did this start happening? It was working previously, have you installed any new plugins or changed any options elsewhere?

I can see the account you shared with me does not have a membership level assigned under WP Admin > Users. Assign this account a membership level and see if the issue you’re experiencing continues.

Thanks,

Kieran

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[Oceanglim]

Hi Kieran and thanks,
I don’t know….I haven’t added any plugins except W3 Total Cache, which I tried to deactivate, but the issue still remains. I have probably done some plugin updates though..

I don’t think I have changed anything on my mainsite….

Well it doesn’t matter if my admin account has a paying membership or not, as my settings should be that both registered users and members have access to Members Directory. I think my setting is Restrict “not logged in”.

Thanks
Jenni

[Kieran_SQ]

Hi Jenni,

For the SweetDate Theme Options issue I am going to forward this ticket to one of our developers for review as I cannot see where the issue is coming from. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

Thank you for your patience,

Kieran

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[Radu]

Hi,

The only way to can see what causes the white page in theme options it’s to activate wp debug.

Steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

Cheers

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