This topic has 2 replies, 2 voices, and was last updated 9 years by Abe.

  • Author
  • #37625
     russayres
    Participant

    Hi,

    On my site I have Easy Contact Forms and Gravity Forms – both of which worked fine on my old theme and with Twenty Fourteen, but when Kleo is active, I am unable to use the plugins in the admin area.

    For Easy Contact Forms, when I try to edit a form I get the following error popup:
    Ajax error. Status =error
    Internal Server Error

    And in Gravity Forms when I try to create a form, the process just hangs with a spinning disc and I have to exit the form creation popup window.

    Obviously something is in conflict but these are important and popular plugins. Please help.

    #37861
     russayres
    Participant

    Not very impressed with level of support here! 2 days and no reply.

    Don’t bother now though – I managed to solve the problem by increasing my PHP memory allocation to 256M (in Plesk hosting panel).

    #37862
     Abe
    Keymaster

    Hi, indeed that happens due to low memory limit in php ini settings. Sorry for the late reply, we are releasing an update this days and have small delays.
    Also in the future you can set wp_debug to true ij wp-config.php to see the actual error from the system.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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