This topic has 23 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #137807
     Hanifa
    Participant

    Hi there,

    The same error that I had with a preview page is now manifesting in another page.

    I went to Theme-General Option-custom CC and add this:

    .register ul#menu-primary-menu-2 {

    display: none;

    But it didn’t result.

    This is a import issue, because is a page that a non-user see, so it kind of the “face” of the website.

    So I will thank you your help on this.

    Kind Regards,

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    #137850
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #137900
     Hanifa
    Participant

    Hi there,
    I’ve just share the access credentials in a preview ticket.
    Kind Regards

    #138084
     Laura
    Moderator

    Hello, please share it here in a private reply 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #138227
     Hanifa
    Participant
    This reply has been set as private.
    #138581
     Laura
    Moderator

    Hello, try with

    COPY CODE
    
    .registration .menus-wrap {
        display: none !important;
    }
    .registration #undefined-sticky-wrapper {
        height: 80px !important;
    }
    

    (You already have the header height at 155, so delete the !important and this one will work)

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #138592
     Hanifa
    Participant

    Hi there and thank you fro you reply.
    Again this solution did not work
    And before you ask if a clean the cache, I use 2 different browsers , one where I do the modifications and the user is adm (Chrome) and other where I see the if the modification are in place (mozila) and use also a different user.

    [attachment file=138593]

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    #138801
     Laura
    Moderator

    Hello, deactivate all your plugins but buddypress and test again, let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #138826
     Hanifa
    Participant

    Hi there,
    As I told in another ticket I’ve to uninstall the Theme KLEO, to try to resolve the issues.
    Some of the issues was resolve it it.
    I’ve reinstall KLEO again, but this problem still exist.
    Should I add now the code that you give me?

    #139199
     Laura
    Moderator

    Hello, yes trý it, if not, let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #140061
     Hanifa
    Participant

    Thank you Laura,
    Now its working.
    Kind Regards,

    #140477
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #140701
     Hanifa
    Participant

    Hi there,
    I thought this bug was resolved, because I’ve teste it on 18th, and it was ok.
    But today I went to site to work, and “bug” again.
    I don’t know where to fixe this,
    Now the “double menu” apear horizontal, and before was vertical 🙁
    During this time I did not add any plugin. I just update the theme today.

    [attachment file=140702]

    Can you help with this again, please.
    Kind Regards,

    Attachments:
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    #140816
     Laura
    Moderator

    Hello, is it resolved now?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #141160
     Hanifa
    Participant

    Hi Laura,
    The page “register” still the same 🙁
    This bug is resilient :-), sorry just joking…
    But really, what can we do more to put it ok?
    Kind Regards,

    #141411
     Laura
    Moderator

    Hello, please share the access again and i will check it out

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #141419
     Hanifa
    Participant
    This reply has been set as private.
    #141624
     Laura
    Moderator

    Does it work?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #141649
     Hanifa
    Participant

    Kind of work, because now does not show any menu.
    But is better this way than to show the double menu.
    Is it to complicate to show the menu? Is so, I will prefere to leave like that.

    Kind Regards,

    #141893
     Laura
    Moderator

    Hello, try now

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #141915
     Hanifa
    Participant

    Hi Laura,
    Thank you for your effort, but is the same.
    If its to much trouble, I think is ok for the page does not have menu, since if for register.

    Thank you !

    [attachment file=141916]

    Attachments:
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    #142156
     Laura
    Moderator

    Hello, i see, i am sorry about this, its a very weird issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #143260
     Hanifa
    Participant

    How we do about this ticket?
    Because the issue is not resolve.
    But I think is better leave like this.
    Do you close this please?

    Kind Regards,

    #143515
     Laura
    Moderator

    Hello, you can leave it without menu if you want 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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