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Author
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October 1, 2016 at 19:40 #137807HanifaParticipant
Hi there,
The same error that I had with a preview page is now manifesting in another page.
I went to Theme-General Option-custom CC and add this:
.register ul#menu-primary-menu-2 {
display: none;
But it didn’t result.
This is a import issue, because is a page that a non-user see, so it kind of the “face” of the website.
So I will thank you your help on this.
Kind Regards,
Attachments:
You must be logged in to view attached files.October 2, 2016 at 12:00 #137850LauraModeratorHello, can you share admin credentials so i can check it out?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 3, 2016 at 01:10 #137900HanifaParticipantHi there,
I’ve just share the access credentials in a preview ticket.
Kind RegardsOctober 4, 2016 at 14:05 #138084LauraModeratorHello, please share it here in a private reply 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 7, 2016 at 14:47 #138581LauraModeratorHello, try with
COPY CODE.registration .menus-wrap { display: none !important; } .registration #undefined-sticky-wrapper { height: 80px !important; }
(You already have the header height at 155, so delete the !important and this one will work)
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 7, 2016 at 16:10 #138592HanifaParticipantHi there and thank you fro you reply.
Again this solution did not work
And before you ask if a clean the cache, I use 2 different browsers , one where I do the modifications and the user is adm (Chrome) and other where I see the if the modification are in place (mozila) and use also a different user.[attachment file=138593]
Attachments:
You must be logged in to view attached files.October 10, 2016 at 08:53 #138801LauraModeratorHello, deactivate all your plugins but buddypress and test again, let me know 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 10, 2016 at 14:44 #138826HanifaParticipantHi there,
As I told in another ticket I’ve to uninstall the Theme KLEO, to try to resolve the issues.
Some of the issues was resolve it it.
I’ve reinstall KLEO again, but this problem still exist.
Should I add now the code that you give me?October 12, 2016 at 02:31 #139199LauraModeratorHello, yes trý it, if not, let me know 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 20, 2016 at 09:19 #140477LauraModeratorGlad to help 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 22, 2016 at 03:39 #140701HanifaParticipantHi there,
I thought this bug was resolved, because I’ve teste it on 18th, and it was ok.
But today I went to site to work, and “bug” again.
I don’t know where to fixe this,
Now the “double menu” apear horizontal, and before was vertical 🙁
During this time I did not add any plugin. I just update the theme today.[attachment file=140702]
Can you help with this again, please.
Kind Regards,Attachments:
You must be logged in to view attached files.October 24, 2016 at 06:37 #140816LauraModeratorHello, is it resolved now?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 25, 2016 at 16:07 #141160HanifaParticipantHi Laura,
The page “register” still the same 🙁
This bug is resilient :-), sorry just joking…
But really, what can we do more to put it ok?
Kind Regards,October 26, 2016 at 15:23 #141411LauraModeratorHello, please share the access again and i will check it out
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 27, 2016 at 09:09 #141624LauraModeratorDoes it work?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 27, 2016 at 14:04 #141649HanifaParticipantKind of work, because now does not show any menu.
But is better this way than to show the double menu.
Is it to complicate to show the menu? Is so, I will prefere to leave like that.Kind Regards,
October 28, 2016 at 15:28 #141893LauraModeratorHello, try now
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 28, 2016 at 18:25 #141915HanifaParticipantHi Laura,
Thank you for your effort, but is the same.
If its to much trouble, I think is ok for the page does not have menu, since if for register.Thank you !
[attachment file=141916]
Attachments:
You must be logged in to view attached files.October 31, 2016 at 06:09 #142156LauraModeratorHello, i see, i am sorry about this, its a very weird issue
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
November 8, 2016 at 04:48 #143260HanifaParticipantHow we do about this ticket?
Because the issue is not resolve.
But I think is better leave like this.
Do you close this please?Kind Regards,
November 9, 2016 at 08:20 #143515LauraModeratorHello, you can leave it without menu if you want 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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