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Author
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March 18, 2016 at 23:44 #111674
fantjes
ParticipantDear
Via the email I’ve download the kleo 4.0. Please see:
Hi fantjes, An update to your purchase of KLEO – Next level WordPress Theme bySeventhQueen is now available in your downloads.
Download this update I cant install this update.
Best Regards
Stefan
March 19, 2016 at 00:19 #111675fantjes
ParticipantThis is what I’ve download.
Attachments:
You must be logged in to view attached files.March 19, 2016 at 00:22 #111677fantjes
ParticipantHere an printscreen of what I get when I download the file via your link given by your email.
Attachments:
You must be logged in to view attached files.March 19, 2016 at 00:46 #111680fantjes
ParticipantDear
I’ve unzipped the file and upload it before. I did it again. Please see printscreen.
Please note that a former 3.x version of kleo is installed.
Attachments:
You must be logged in to view attached files.March 19, 2016 at 00:47 #111682fantjes
Participanta printscreen of the installation.
Attachments:
You must be logged in to view attached files.March 19, 2016 at 00:53 #111684fantjes
ParticipantHere a view of the FTP
Attachments:
You must be logged in to view attached files.March 19, 2016 at 01:46 #111694Abe
KeymasterHi,
please see the documentation link related to theme updates, manually or automatic.
https://archived.seventhqueen.com/documentation/kleo#updatesKeep in mind that your are doing an update and not an install since you already have Kleo 3.1.x installed.
Giving a 1 star rating and not waiting for an answer here is something that I cannot understand, especially when is not something related to the theme.
All the best from me and enjoy our theme
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.March 19, 2016 at 01:51 #111698fantjes
ParticipantHi
I can tell you that I’ve done all the steps before…
I must skip a step but which one?
When the theme gets properly installed you’ll get 4 stars. Don’t you worry about that!
March 19, 2016 at 01:52 #111699fantjes
ParticipantPlease see printscreen send before in this topic that I also copied ‘Kleo’ manually.
Best Regards
March 19, 2016 at 01:54 #111700Abe
KeymasterI do not worry, we have clients that respect our work.
You don’t have to skip a step, just follow the docs on how to update and read carefully since you don’t copy the Main files folder, just copy the extracted files from kleo.zip found under WordPress. Automatic update should be easier, try that.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.March 19, 2016 at 02:02 #111701fantjes
Participantyou’ve got the server admin, ftp-name and pass; You can acces to the server.. solve the problem and show me where I’m wrong.
Believe me. I’ve fillen in the api key and so on.. No update button on my dashboard.Acties
SeventhQueen Support (support-site@seventhqueen.com) 0:54
support-site@seventhqueen.com
Van: SeventhQueen Support (support-site@seventhqueen.com)
Verzonden: zaterdag 19 maart 2016 0:54:28
Aan:
Wees voorzichtig. Deze afzender is niet goedgekeurd met onze controles voor fraudedetectie.
Inhoud weergeven
Abe wrote:I do not worry, we have clients that respect our work.
You don’t have to skip a step, just follow the docs on how to update and read carefully since you don’t copy the Main files folder, just copy the extracted files from kleo.zip found under WordPress. Automatic update should be easier, try that.
Post Link: https://archived.seventhqueen.com/forums/topic/4-0-kleo/#post-111700
March 19, 2016 at 02:06 #111702fantjes
ParticipantI just can’t find ‘Registration Landing Page’. I must be something wrong over and over again.
And you don’t need to be rude for that. thanks!🙁
March 19, 2016 at 02:59 #111703fantjes
ParticipantI’ve delete everything in file zilla and I’ve done everything over and over..
to refresh now I used CTRL+F5 in stead of F5And now it works.
March 19, 2016 at 08:58 #111716Abe
KeymasterGlad to hear it works. I don’t think it was related to cache but probably you weren’t overwriting the theme files.
Hopefully you can change the Themeforest rating too 🙂
Have a great weekend
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.March 23, 2016 at 22:55 #112473Abe
KeymasterSo we are all good? I appreciate it if you consider adjusting the Themeforest rating according to what our theme deserves and all the hard work behind it.
Thanks
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.March 25, 2016 at 20:02 #112785fantjes
ParticipantYes we are. How can I change the rate?
Please not I have fillin in the enquette on the right of my screen and I gave an A 🙂
Now I would to activate my registration page because when people want to fill in my front page it is not working. I must change a setting.
Best regars
Stefan
March 25, 2016 at 21:46 #112820fantjes
ParticipantI think I’ve made a right move but I don’t want my member to go to a second page to a second page to confirm registration.
Can you help me with that?
April 1, 2016 at 18:16 #114132Abe
KeymasterHello, to adjust the Themeforest rating you go to Themeforest.net -> Downloads http://themeforest.net/downloads
You must be logged in and in the Downloads list you will find KLEO theme and click on the 5 stars ratings to adjust itI don’t know if I understood right but you might want to check this plugin https://wordpress.org/plugins/bp-disable-activation-reloaded/
All the best
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer. -
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