This topic has 1 reply, 2 voices, and was last updated 8 years by Radu.

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  • #136854
     csloan
    Participant

    I am trying to update Kleo to 4.1.4 and when I am extracting the downloaded folder a number of file names are too long according to Windows.  See screenshots attached.  What’s attached is only a small sample.  There were numerous errors like the ones attached, so I just gave up and did not install the update.

    Normally, when I update the theme, I just delete all the files and folders located in the Kleo parent folder, then copy all the files and folders from the new update folder into the Kleo parent folder via FTP.

     

    What should I do?

     

    Thanks

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    #137002
     Radu
    Moderator

    Hi,

    this is not related to our theme it’s related to your environment, try to extract your archive in C form example or D drive it should work…

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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