This topic has 14 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #165571
     Mallumo
    Participant

    After I updated themes to 4.2.7 then I got this bug or something wrong, but I don’t know how to fix it, pls help me

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    #165576
     Mallumo
    Participant

    even it’s a guest have no ajax poll will face this error, css was there but it would gone 404 for few seconds.

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    #165583
     Mallumo
    Participant

    Sry, forget about the second one, if there’s an admin online, then ajax poll would send out, if there’s no one was login, and then 404 will not shows up

    #165680
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #166057
     Radu
    Moderator

    Hi,

    For the missing dynamic.css file try to go to wp-admin -> theme options -> save theme options. to regenerate it.

    For the 404 error try to re-save permalinks from wp-admin -> settings -> permalinks.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #166371
     Mallumo
    Participant

    I tried these solution, but it doesn’t work

    #166563
     Radu
    Moderator

    I see,

    In this case, try to do the next, I still not work please provide admin credentials and let me know

    Try to delete the dynamic file manually from wp-content/themes/kleo/custom_styles/dynamic.css then go to wp-admin -> theme options -> and save settings check again if it’s the same provide login details.

    Cheers
    R.

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    #166720
     Mallumo
    Participant
    This reply has been set as private.
    #167014
     Radu
    Moderator

    Hi,

    There it’s something specific to make?

    I cannot see the loading problem of dynamic.css

    VIDEO : https://drive.google.com/file/d/0Bxo5b6iHWRMweW55emJYMUplcUE/view

    Let me know if I should something specific.

    Cheers
    R.

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    #167017
     Mallumo
    Participant
    This reply has been set as private.
    #167183
     Radu
    Moderator

    Hi,

    See after many refreshes the CSS from dynamic.css was loaded in the provided link in the first instance the CSS was missing.

    Please add this code to your child theme functions.php

    COPY CODE
    
    function sq_print_inline_css() {
    	add_action( 'wp_head', 'kleo_custom_head_css' );
    	remove_action( 'wp_enqueue_scripts', 'kleo_load_dynamic_css', 22 );
    }
    add_action('init', 'sq_print_inline_css');
    

    Let me know if you still encounter the issue.

    The theme it generates the file but somehow the server prevents file to be displayed sometimes, can you ask on the hosting support a error log maybe in that are some hints.

    Personally, i think it’s a permission problem but it;s odd.

    Cheers
    R

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    #167189
     Mallumo
    Participant
    This reply has been set as private.
    #167190
     Mallumo
    Participant
    This reply has been set as private.
    #167195
     Mallumo
    Participant
    This reply has been set as private.
    #167314
     Radu
    Moderator

    I see,

    That’s ODD, using the snippet provided in my previous reply the issue persists or it’s fixed?

    Cheers
    R

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