-
Author
-
November 28, 2018 at 18:05 #214336peter.johansson@signalen1.seParticipant
Hi! I am using WordPress 4.9.8 with Kleo 4.4.2. I have a problem when I try loggin in with the Kleo Login in item in the menu. Sometimes login in with the pop up results with a 403 error for requesting the wp-login.php. Not always. It is independent of webbrowser (Chrome, Safari MacOS, Safari iOS). Logging in by directly accessing /wp-login.php always works.
Thanks for your help
Peter Johansson
November 29, 2018 at 11:49 #214389LauraModeratorHello, have you tried to deactivate some plugins and test again? It could be related to a plugin conflict
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 23, 2019 at 11:58 #217185peter.johansson@signalen1.seParticipantHi! I have nog disabled all plug-in except the K Elements-plug-in. The problem still persists.
January 24, 2019 at 17:49 #217261LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 25, 2019 at 19:51 #217307RaduModeratorHi,
This seems to be a cache issue or similar, you have a cache plugin or a minify one ?
Also are you use cloudflare or similar cache and CDN services ?
The idea it’s to set cache false for logged in users or try to set all services (if you have ) OFF a certain period of time to test.
Try with all plugins and child theme off, make sure to have all things updated : wp, theme, plugins.
Let me know
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
AuthorPosts
The forum ‘Bugs & Issues’ is closed to new topics and replies.