This topic has 17 replies, 2 voices, and was last updated 9 years by sharmstr.

  • Author
  • #71121
     Lifevise
    Participant

    Hi,

    1. I get 404 error after editing two specific pages, and because of this I’m unable to edit the these pages. ( I already refreshed permalinks multiple times)

    Other issues:
    2. The newest activity does not load automatically. Sometimes a button appears ‘load newest’, sometimes there appears nothing at all.

    3. Commenting in the activity page is also not possible. No action at all. (ac=58..)

    Regards

    #71122
     Lifevise
    Participant
    This reply has been set as private.
    #71232
     sharmstr
    Moderator

    Credentials dont work

    I’m not getting a 404 on either of those pages.

    BP activity privacy plugin might be causing a conflict.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #71238
     Lifevise
    Participant

    @sharmstr the 404 error occurs after trying to edit and update the page. I cannot make changes to the two pages because of this…

    I deactivated BP activity privacy but it’s not the problem. It still doesn’t load new activity and commenting seemed possible for a moment but when I refreshed the page the problem came back again.

    I will resend the credentials.

    #71239
     Lifevise
    Participant
    This reply has been set as private.
    #71252
     Lifevise
    Participant

    By the way, now I think about it. The activity page doesn’t allow changes also: I changed settings: hide title, hide footer and hide socket. None of the changes are visible.

    #71310
     sharmstr
    Moderator

    The issue isn’t Kleo. It happens when the 2015 theme is enabled.

    If you go into the admin and bring up decision-guide in the page editor, look at what the url does. It goes from

    /wp-admin/post.php?post=4981&action=edit (which is correct)

    to

    /decision-guide/?post=4981&action=edit (which is clearly wrong)

    So when you click update, it tries to submit the form (page) to /decision-guide/ instead of wp-admin.

    I looked for a few plugin conflicts by disabling a few that I thought might be the issue, but you should disable all of them to see if it fixes the issue. Or maybe you have something in your .htacess file causing the redirect of the edit url.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #71335
     Lifevise
    Participant

    @sharmstr, Yes I already saw what URL does, I will look into it…

    However when I just logged in, to my big surprise I see the theme colours and fonts are different! You know anything about this? I saw you updated the theme?
    Also some widgets that were in the sidebar are missing.

    #71336
     Lifevise
    Participant

    Solved this issue already was a dynamic css file that was added by someone…

    #71357
     sharmstr
    Moderator

    dynamic.css is always there. Kleo creates that file with you save the theme options. Thats how the custom colors gets loaded. It could be that theme options needed to be resaved after the update.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #71378
     Lifevise
    Participant

    Ok. The strangest thing is happening now. I edited a title in our about page and after updating the page, it now fails to display an image and the bottom padding from rows is gone. You have any idea what causes this strange behaviour?

    #71399
     sharmstr
    Moderator

    I changed the animation direction and put “px” on your padding. Check it now.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #71430
     Lifevise
    Participant

    Ok, thank you sharmstr. Animation is working again.

    Still the issue with the Activity page remains.
    1. I cannot edit this page. All the changes I make (hide footer + socket , hide title, colors of link in sidebars) don’t have any effect. The strange thing is that in the admin bar, when viewing the page, there is also no edit page option.
    2. Commenting on posts is not possible unless you click/select ‘All Members’ first.

    #71435
     sharmstr
    Moderator

    1 – I dont see title, footer or socket on the page

    2 – Did you look for a plugin conflict like I have suggested? Have you ruled out any of your customization? The comments is controlled by buddypress.js which it appears you have customized in your child theme.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #71440
     Lifevise
    Participant

    1 – How did you do it?! 🙂

    2 – I will go to work with your suggestions, thank you.

    I just found out that the kleo contact form causes an conflict with a plugin on one page. Is it possible to exclude certain pages to show the kleo contact form??

    #71500
     sharmstr
    Moderator

    1 – I didnt do anything.
    2 – great

    Depends on what you mean by ‘conflict’.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #71505
     Lifevise
    Participant

    I saw you were editing the page for a while? but whatever.

    The conflict is that it hinders a plugin upload form. Users are mot able to upload because gives error ‘please fill in name’. This is absolutely not necessary for the upload form, but because the kleo contact form is activated on the page the upload form thinks it needs a name.

    #71543
     sharmstr
    Moderator

    There is a kleo_contact_form function in /kleo/lib/theme-functions.php. You can copy that to your child theme and wrap the output in an @is_page conditional check: https://codex.wordpress.org/Function_Reference/is_page

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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