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Hi!
I customized my 404.php in the child theme. It all was working fine until I tried to hide some sites (for members, plugin is uam). Now my 404 site links to your demo page (https://seventhqueen.com/themes/kleo/demo-portfolio/?page_id=5), but only when I try to call a “hidden” site or hit the logout button. If I call a “normal” wrong page (like url/123) the correct 404 page is showing…
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
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Hi,
How did you hidded that titles ?
Not sure if they can be related, you can try to revert those changes and to use this plugin : https://ro.wordpress.org/plugins/404page/
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
I regulate the access to the member-pages with “uam”, user access manager. That is a known plugin. What I was wondering about is that when I try to call a member-only-site when I’m NOT logged in by typing the url like flieger.adminkurs.de/intern, I get the 404 page from https://seventhqueen.com/themes/kleo/demo-portfolio/?page_id=5 ! But when I’m testing to access a non-existing page like flieger.adminkurs.de/123, I get the “right” 404 page I want to appear (modified 404-page from the main theme copied in the child theme)… strange, isn’t it? Can you explain why the 404 from the seventhqueen-demo is shown?
RegardsI think i know why, somehow in a case serve the 404 page from child and the other from parent and the parent theme 404.php file has by default right sidebar, try the next snippet
COPY CODEfunction sqr_404_full_layout() { if ( is_404() ) { kleo_switch_layout('full'); } } add_action ('kleo_header', 'sqr_404_full_layout');Most sure there we have 404 there because it’s a wrong link.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNice try, but without ANY posotive result. The error behaves still in the same way like I describes before! Please keep on thinking
regardsHi,
Not sure if this behaviour it’s a theme specific one, i think it comes from how your plugin handles the redirect for the non-logged in users, did you had tried to ask the same on their support maybe they will come with an idea related to this ?
You can ask them for a snippet that redirect guest user when they access a premium membership specific one, then add the correct, your desired 404 url there.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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