This topic has 10 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #129410
     alvin.cosio
    Participant

    Whenever i change the settings in wise chat it will gives me a 406 error.

    #129475
     Laura
    Moderator

    Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    If this is useless please follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #129481
     alvin.cosio
    Participant

    Below is the content of debug.log

    [18-Jul-2016 15:34:12 UTC] PHP Notice: get_currentuserinfo is deprecated since version 4.5! Use wp_get_current_user() instead. in /home/south715/public_html/dashboard/wp-includes/functions.php on line 3658
    [18-Jul-2016 15:34:13 UTC] PHP Notice: get_currentuserinfo is deprecated since version 4.5! Use wp_get_current_user() instead. in /home/south715/public_html/dashboard/wp-includes/functions.php on line 3658

    #129482
     alvin.cosio
    Participant

    i already tried to deactivate all the plugins that you said but it doesn’t help.

    #129525
     Laura
    Moderator

    Hello, tried to login but it seems like its not a valid username, let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #129536
     alvin.cosio
    Participant
    This reply has been set as private.
    #129585
     Laura
    Moderator

    Hello, please check attached, is not working.
    Try to uninstall wise chat and install it again, let me know when the credentials are changed 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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    #129595
     alvin.cosio
    Participant
    This reply has been set as private.
    #129596
     alvin.cosio
    Participant
    This reply has been set as private.
    #129616
     alvin.cosio
    Participant

    let me try another chat plugin. do you have any recommended chat plugin that is similar from wise chat?

    #129751
     Laura
    Moderator

    Hello, please check https://wordpress.org/plugins/tags/chat let me know if one of those helps, i can help you set it up 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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