This topic has 9 replies, 2 voices, and was last updated 10 years by sharmstr.

  • Author
  • #99369
     yamiko
    Participant

    I set up a set for a client on dreamhost with the dreampress hosting option. I am using a child theme of kleo and everything was working until out of the blue all the forum related pages are now returning a 500 internal server error.

    I have chated with tech support a few times for about 4 hours now and they keep trying to blame it on PHP. First they insisted it was memory but I am running on a local server with 1 4th the memory. Now they are saying it is because of the theme and I should contact you.

    Any ideas?

    #99372
     sharmstr
    Moderator

    ftp credentials aren’t working. The most common 500 error is a memory exhausted error. How much memory have you allocated to WP in your wp-config.php file?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #99373
     sharmstr
    Moderator

    Also, whats the actual error? You’ll need to look at the server error logs to determine that.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #99377
     yamiko
    Participant

    My apolgies it is sftp not ftp.

    The error is Premature end of script headers: admin-ajax.php, referer: http://www.christianfreedomalliance.com/wp-admin/plugins.php.

    The actual file it errors on varies.

    I made an info file at http://christianfreedomalliance.com/info.php The memory is 4x more than my local server which is running the site fine.

    #99385
     sharmstr
    Moderator

    Server memory and memory allocated to WP are different. So I ask again. How much memory did you allocate to WP in your wp-config.php file? If you haven’t specifically allocated memory in that file, WP will only use 64M.

    You should also look for plugin conflicts.

    Also I did try sftp and the credentials didn’t work

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #99397
     yamiko
    Participant

    I have it also set to 512M. I don’t have it set on my local server so if what you are saying is true than it runs with 64MB locally with xdebug but not 512MB on dreamhost.

    SFTP info is working for me. Maybe I was logged in so you couldn’t? Here is the info again in case I had a typo before

    Host: wp487173.dreamhostps.com
    Port: 22
    User: wp_f2izji
    Port: dUG9m?Wj

    #99464
     yamiko
    Participant

    I created a $10 digital ocean box and you can see it working there with less memory as well http://192.241.184.129/info.php. http://192.241.184.129.

    #99476
     sharmstr
    Moderator

    The only place I could find that was throwing a 500 error were your forum pages. I ran the tools in Tools > Forums and the 500 error went away.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #99478
     yamiko
    Participant

    That did it. Any idea why it got corrupted?

    #99484
     sharmstr
    Moderator

    Nope. But if bbpress provided the tools, perhaps it happens often.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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